Your new company
We are currently recruiting for a Customer Service & Operations Administrator to provide essential support across customer service, operations, and administration functions. This is a varied and fast-paced role requiring strong organisational skills, attention to detail, and a customer-focused approach.

Your new role
As a Customer Services/Logistics Administrator your role would involve:


*Customer Service.
*Handle incoming customer calls and email enquiries in a professional and timely manner.
*Resolve customer queries efficiently or escalate to the appropriate internal team.
*Log, track, and follow up on customer issues through to resolution.
*Maintain accurate and up-to-date customer and job records.
*Operations Support.
*Support daily operational activities including bookings, collections, and deliveries.
*Liaise with drivers, warehouse teams, and operations staff to ensure smooth workflow.
*Update operational trackers, spreadsheets, and internal systems.
*Ensure all jobs are processed accurately and in line with company procedures.
*Administration.
*Manage shared inboxes and support with day-to-day administrative tasks.
*Maintain accurate records and assist with reporting where required.
*Support compliance activities, record keeping, and general office administration.
What you’ll need to succeed
*Strong communication skills, both written and verbal.
*Confident in using Microsoft Office, particularly Outlook and Excel.
*Excellent organisational skills with high attention to detail.
*Ability to prioritise workload, multitask, and perform under pressure.
*Professional and customer-focused attitude.
What you’ll get in return


What you need to do now


If you’re interested in this role, click ’apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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