Senior Claims Broker (PI)

A leading global insurance broker is seeking an experienced Senior Claims Broker to join its London-based team, managing a portfolio of complex Professional Indemnity claims for large and sophisticated clients.
The Role:
You will take ownership of PI claims from notification through to resolution, acting as a key point of contact for clients, insurers, underwriters, and internal stakeholders. The role is highly market-facing and involves negotiating with carriers, attending client meetings, supporting data and risk management initiatives, and ensuring claims are handled accurately, commercially, and in line with regulatory requirements.
Key Responsibilities:
*Manage a caseload of Professional Indemnity claims end-to-end
*Prepare and present claims documentation to underwriters
*Liaise with Lloyd’s and company markets to achieve optimal outcomes
*Attend and contribute to client meetings when required
*Handle claims queries, endorsements, and ongoing servicing
*Maintain accurate records across internal systems
*Support junior colleagues and contribute to team development
*Remain up to date with legal, regulatory, and market developments
About You:
*Proven experience handling Professional Indemnity claims, ideally within a London Market environment
*Strong understanding of insurance principles and claims processes
*Confident liaising with underwriters, insurers, and clients
*Highly organised with excellent attention to detail
*Strong communication and negotiation skills
*Able to manage workloads effectively in a fast-paced environment
What’s on Offer:
*A highly visible role within a respected global broker
*Exposure to major clients and complex PI claims
*Supportive, people-focused culture with strong career development opportunities
*Competitive salary and benefits package
For a confidential conversation about the role, please get in touch.