Company Profile:


A leading provider of high-quality print solutions, specializing in Printed Cartons for a niche market including the pharmaceutical sector. They pride themselves on their commitment to innovation, customer service, and delivering exceptional results.


Title: Quality, Health & Safety Manager
Salary: Competitive + Benefits


Purpose of job:


To lead and manage the Quality Management System across the site, ensuring compliance with all relevant standards, customer specifications, and regulatory requirements. The role places a strong emphasis on driving a quality-first culture, improving product consistency, reducing defects, and enhancing customer satisfaction, while also maintaining robust Health & Safety practices.


Key Accountabilities:
*Lead and continuously improve the Quality Management System in line with ISO and industry standards
*Drive a culture of quality excellence, focusing on prevention, right-first time, and continuous improvement
*Manage internal and external audits, ensuring ongoing compliance and successful accreditation
*Act as the main point of contact for customer quality issues, leading investigations, root cause analysis, and corrective actions
*Analyse quality data and KPIs to identify trends, implement improvements, and reduce waste and non-conformance
*Collaborate with production and engineering teams to embed quality into all processes
*Support and oversee Health & Safety systems, ensuring compliance with legislation and company policies
*Conduct risk assessments and promote a proactive safety culture across the site
*Lead, coach, and develop team members to drive engagement and high performance




Skills & Competences:


*Ecovardis - Gold
*FSC (Forest Stewardship Council)
*ISO 9001
*PS 9000
*ISO 14001
*Strong leadership and influencing skills with the ability to drive cultural change
*Excellent problem-solving skills with experience in root cause analysis methodologies (e.g. 8D, Fishbone, 5 Whys)
*In-depth knowledge of Quality Management Systems and ISO standards
*Analytical mindset with the ability to interpret data and drive improvements
*Strong communication skills, both internally and with customers
*High attention to detail and a proactive, solutions-focused approach
*Proven experience in a senior Quality role within manufacturing, ideally packaging or a similar industry
*Demonstrable experience leading audits and maintaining ISO certifications
*Experience implementing continuous improvement methodologies (Lean, Six Sigma)
*Good understanding of Health & Safety regulations and practices
*NEBOSH or equivalent (desirable)
*Six Sigma qualification (desirable)