Community Partnership Development:
Identify, onboard, and maintain relationships with local community partners and specialist providers to create a diverse directory of services for participants.


Jobcentre Plus Engagement:
Build and maintain relationships with local Jobcentre Plus and their staff. Act as an effective conduit between Jobcentre Plus and Maximus Restart offices.


Barrier Identification and Provision Matching:
Work closely with operational teams to understand participant barriers and source appropriate interventions to support progression towards employment.


Negotiation and Due Diligence:
Negotiate costs for external provision and ensure all suppliers meet compliance and quality standards through rigorous due diligence processes.


Performance Promotion:
Collaborate with Regional Account Managers and Jobcentre Plus (JCP) Work Coaches to promote referrals and maximise funded opportunities for participants.


Reporting and Impact Analysis:
Track provision starts and completions, monitor impact on sustainable job outcomes, and produce monthly reports against agreed benchmarks.


Knowledge Sharing and Training:
Deliver ongoing briefings and updates to operational staff, employer engagement teams, and JCP to promote available provision and enhance referral performance.


Key Contacts & Relationships:
Internal
•Partnership Manager
•Operational Delivery Teams
•Employer Engagement Teams
•Compliance and Quality Teams


External
•Community Partners & Specialist Providers
•Jobcentre Plus (JCP) Work Coaches
•Local Authorities and Community Organisations


Qualifications & Experience


Essential
• Knowledge of JCP referral processes and employability sector.
• Proven ability to network and promote services that benefit customers.
• Extensive experience in partnership development and stakeholder engagement.
• Strong customer focus with commitment to service excellence.
• Demonstrable experience delivering plans to agreed timescales.
• Excellent communication skills adaptable to diverse audiences.
• Influencing and negotiation skills to drive commitment and resolve issues.
• Strong organisational skills with ability to manage conflicting priorities.
• Problem-solving capability and ability to work under pressure.
• Ability to travel independently across regions.


Desirable
• Previous experience working with third-party provisions or supply chain partners.
• Familiarity with welfare-to-work programmes and DWP contractual frameworks.


Individual Competencies
• Collaboration: Builds strong relationships internally and externally.
• Customer Focus: Prioritises participant needs and service quality.
• Influencing: Persuades stakeholders to achieve positive outcomes.
• Adaptability: Responds positively to changing priorities and environments.
• Commercial Awareness: Understands cost implications and value for money.
• Communication Excellence: Conveys complex information clearly and effectively.
• Resilience: Maintains performance under pressure and tight deadlines.
• Innovation: Identifies creative solutions to improve service delivery.
• Commercial Awareness: Understands cost implications and value for money when negotiating external provision.


Travel Requirements
Regular travel throughout region
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.