JOB TITLE
Head of Professional Services
LOCATION
UK – Hybrid working
SALARY & PACKAGE
£90,000 - £110,000 + 10% Bonus
*34 days annual leave (including UK bank holidays + birthday off)
*Private medical insurance
*Employee Assistance Programme (EAP)
*Enhanced family-friendly policies & company sick pay
*Income protection & life assurance
*Company pension scheme
WAY OF WORKING
*Permanent, full-time position
*Hybrid working model
*Senior leadership role reporting into the executive team


THE BUSINESS
This organisation is a well-established IT services and consultancy provider with over three decades of experience delivering high-quality technology solutions to international clients across professional and financial services. The business is recognised as a top-tier Microsoft partner, operating at scale within the Microsoft cloud ecosystem, and is accredited to leading quality and information security standards.
With a strong reputation for secure, compliant and outcome-focused delivery, the company continues to invest in leadership capability, delivery maturity and scalable services to support long-term growth across regulated client environments.
THE HEAD OF PROFESSIONAL SERVICES OPPORTUNITY
As Head of Professional Services, you will take full ownership of end-to-end project delivery, leading both the Project Management Office and technical delivery teams. Key responsibilities include:
*Setting the strategic direction for Professional Services, ensuring consistent, high-quality and profitable delivery across the project portfolio
*Owning delivery governance, PMO frameworks and commercial controls to drive predictability and scalability
*Leading and developing high-performing project and engineering teams, embedding a strong culture of accountability and continuous improvement
*Acting as senior escalation point and executive sponsor for key customers, ensuring strong stakeholder engagement and customer satisfaction
*Driving standardisation, repeatable delivery models and effective transition into managed services
YOUR KEY SKILLS
*Proven senior leadership experience within Professional Services in an MSP or IT consultancy environment
*Strong commercial acumen, including margin management, utilisation forecasting and project profitability
*Deep experience operating PMO frameworks and scalable delivery methodologies (PRINCE2, PMP, Agile or hybrid)
*Credible understanding of Microsoft cloud technologies (M365, Azure, Modern Workplace)
*Experience delivering into regulated or security-conscious environments (e.g. professional or financial services)
*Excellent stakeholder management skills with the ability to operate confidently at executive level
*Relevant project or programme leadership certifications (PRINCE2, PMP, MSP, Agile/Scrum)


LEADERSHIP PROFILE
You will bring gravitas, empathy and resilience, with a coaching-led leadership style and a strong sense of ownership. You are comfortable navigating ambiguity, making decisive calls, and balancing people wellbeing with commercial outcomes in a fast-paced, evolving environment.
INTERESTED?
If you’re a senior Professional Services leader looking to shape and scale a high-impact delivery function, we’d love to hear from you.
Apply now or contact C4S Search for a confidential discussion.
C4S Search specialises in connecting high-calibre technology and digital leaders with innovative, growth-focused organisations across the UK.