A leading international law firm is seeking an experienced Billing Manager to join its London-based finance function, with responsibility for billing operations across the London and one of their European offices.
This is a newly created role reflecting significant growth in the billing function over recent years. The successful person will bring strong operational leadership, deep technical billing expertise, and a genuinely hands-on approach to support a growing, mixed-experience billing team.
The Team & Environment
*A billing team of 9 professionals (and growing)
*A function that has scaled rapidly and is continuing to evolve
*Strong emphasis on structure, process, and consistency during a period of change
Reporting & Stakeholders
*Reporting into a Senior Billing Manager based in the US
*Close day-to-day collaboration with the London Finance Manager, who supports on finance and compliance matters
*Full ownership of billing operations and technical billing decisions sits with this role
The Role
This is a hands-on Billing Manager position with significant personal involvement in billing execution.
Key responsibilities include:
*Managing day-to-day billing operations for the London and one of their European offices
*Direct line management and development of a 9-person billing team
*Coordinating monthly billing cycles for c.70 partners
*Personally handling billing for a portfolio of partners, including complex and high-profile matters
*Acting as the escalation point for billing queries, issues, and exceptions
*Building strong working relationships with partners and being their trusted billing contact
*Owning technical billing matters, system usage, and best practice across the team
*Driving process improvement and supporting scalability as the function continues to grow
Systems & Skills
*Aderant Expert (Classic) experience is essential
*Advanced Excel skills required due to significant reporting demands
*VBA capability is a strong advantage
*Comfortable working in a highly process-driven, operational environment
Working Pattern
*Hybrid working: 3 days in the office, 2 days from home
Experience needed
*Proven law firm billing background, ideally in an international environment
*Confident managing teams with varied experience levels
*Comfortable and credible working with senior partners
*Structured, resilient, and process-focused, with experience guiding teams through growth and change
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