R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team.
This is a highly varied, field-based role and is ideal for someone who enjoys hands-on project work, autonomy and working across a broad range of technologies. You’ll be delivering IT installations and infrastructure projects for a diverse client base, both on-site and remotely – covering a range of projects from small device setups to multi-day rollouts.
If you come from an MSP background and enjoy fast-paced environments this role offers excellent exposure and long-term progression opportunities. Working hours are Monday to Friday, 8:50am – 5:40pm (with occasional out-of-hours work with time back in lieu) based at the Norwich head office with travel required to UK-wide client sites.
Please note that a driving license is essential to meet the needs of this position and occasional overnight stays will be required.
The Company
This organisation delivers a full suite of IT solutions to a wide range of SME clients across the UK. With a strong reputation for service delivery and technical expertise, they support businesses with everything from infrastructure and networking to cloud and connectivity solutions.
Benefits
*Competitive salary up to £DOE
*Company van provided
*25 days holiday + bank holidays
*Private medical cover
*Pension scheme
*Gym membership
*Cycle to work scheme
*Employee Assistance Programme
*Time off in lieu (TOIL) for out-of-hours work
*Ongoing training and development opportunities
The Day to Day
*Delivering IT installation projects across client sites.
*Installing and configuring hardware including PCs, laptops and networking equipment.
*Supporting Microsoft 365 and Azure environments.
*Setting up and configuring devices and infrastructure.
*Installing and supporting network solutions including WAPs and cabling.
*Assisting with AV and telephony installations (where applicable).
*Managing multiple jobs per day (small works and larger projects).
*Attending client sites and acting as a professional, customer-facing representative.
*Taking ownership of projects from planning through to delivery and handover.
*Working independently while collaborating with the wider team.
You Will Have / Be
*Experience within an IT support or installations role (MSP background is highly advantageous).
*Strong knowledge of Windows environments and network infrastructure.
*Experience with Microsoft 365 and Azure.
*Experience with IP telephony, AV solutions or project-based work would be advantageous.
*Confident configuring laptops, desktops and network devices.
*Comfortable working autonomously in a field-based role.
*Strong problem-solving skills — able to research and find solutions independently.
*Excellent communication skills and client-facing confidence.
How to Apply
To hear more details about this opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.