Are you an organised and customer-focused professional looking for your next step as a Customer Service Coordinator This is a fantastic opportunity to join a well-established and growing business within the construction sector.
As a Customer Service Coordinator, you’ll play a key role in ensuring customer enquiries and orders are handled efficiently, while supporting transport operations. This position offers a supportive team environment, ongoing training, and excellent long-term development prospects.
If you enjoy working in a fast-paced setting and take pride in delivering exceptional service, this Customer Service Coordinator role could be the perfect fit.
Key Responsibilities


*Handle customer enquiries via phone and email professionally
*Process customer orders accurately using internal systems
*Maintain up-to-date customer records and account details
*Resolve customer issues and escalate where necessary
*Support planning and scheduling to meet customer requirements
*Assist with general customer account administration
*Liaise with internal teams to ensure smooth operations
Skills & Knowledge Required


*Previous experience in a Customer Service Coordinator or similar role (minimum 1 year)
*Strong customer service and communication skills
*Good IT skills, ideally with order processing or finance systems
*Excellent organisation and attention to detail
*Ability to multitask and prioritise workload
*Team-oriented with a proactive approach
*Industry experience (construction or waste) desirable
What’s on Offer


*Workplace pension scheme
*Life assurance (4x salary)
*25 days holiday plus bank holidays
*Training and development opportunities
*Supportive team environment with regular company social events