As the Voting & Governance Analyst, your impact will be felt through protecting the integrity and credibility of voting across all 50 Best verticals. You will contribute by ensuring voting data is accurate, secure and consistently governed, translating policy into reliable processes and strengthening controls that build trust in every list we publish. Working closely with the Director for Community, you will carefully steward our voting processes, managing our voting academy and their participation. You will also feed key data insights back to internal teams, supporting collaboration and continuous improvement.


This role is a 12 month Fixed Term Contract. We are open to this role being based at our London or Brighton office.



What You’ll Be Doing
*Managing and maintaining the voting CRM to ensure data accuracy, completeness and integrity
*Processing and validating voting data across all verticals, identifying anomalies and resolving discrepancies, and conducting rigorous quality assurance checks
*Designing and implementing checks, controls and validation mechanisms, and supporting the refinement of voting rules & eligibility criteria to prevent errors and improve processes
*Translating voting policies provided by the Director or legal counsel into practical operational processes
*Documenting voting processes and maintaining clear operating procedures
*Managing Voting Academy Chair records and their participation, including coordinating routine communications
*Analysing event data to produce insights for brand, community and commercial teams



What You’ll Need
*Strong experience in data management, operations, governance, compliance or quality assurance with exposure to controls frameworks, audit processes or quality management systems
*Solutions orientated, with demonstratable experience in designing or improving operational processes, and able to translate policy into practical, implementable steps
*An analytical and proactive approach to identify patterns and draw insights from data
*Exceptional attention to detail and commitment to accuracy
*Proven ability to handle confidential or sensitive information with discretion
*Strong database or CRM management skills and confidence learning new systems
*Excellent communication and stakeholder management skills, with the ability to write clear and precise documentation



Benefits & Initiatives
*6.6 weeks of annual leave (pro-rata for part-time). The equivalent to 25 days plus standard England and Wales bank holidays for full-time colleagues
*One additional day holiday per year after 6 years’ service, up to a maximum 7.6 weeks of annual leave (pro-rata for part-time). The equivalent to 30 days plus standard England and Wales bank holidays for full-time colleagues
*A holiday purchase scheme, allowing employees to purchase up to 3 additional days of annual leave and spread the cost over up to 6 months
*An additional day of paid leave, a ’MeDay’, allowing you the flexibility to celebrate a cultural or religious event or your birthday. It recognises that everyone’s background is unique and gives you the freedom to mark what matters to you.
*One paid volunteering day per year to support a charity or community initiative of your choice
*Hybrid and agile working opportunities (role dependent)
*Enhanced Pension Contributions, we offer employer pension contributions above the statutory minimum
*Life Assurance Scheme
*Group Income Protection
*Enhanced family-friendly leave pay entitlements
*Wellbeing benefits, including: A health care cash plan, Employee Assistance Programme, Virtual GP service and access to health & wellbeing resources and tools
*Equity, Diversity & Inclusion initiatives, supported by employee-led networks and proud to be a Disability Confident Committed employer
*Cycle to Work Scheme (subject to satisfactory completion of probationary period)
*Electric Car Scheme (subject to satisfactory completion of probationary period)