Hospitality Operations Manager – Leisure and Luxury retreat
Salary £55,000 - £60,000+
Location Yorkshire Area
I am current looking for a dynamic leader to oversee day-to-day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands-on operational management with strategic input to drive growth, efficiency, and excellence in service.
Key Responsibilities
*Lead and coordinate all hospitality functions, including guest services, housekeeping, food & beverage, and events.
*Maintain top-quality service standards and ensure all venues are guest-ready and compliant with health and safety regulations.
*Collaborate with departmental heads to ensure smooth, efficient operations.
*Support business development through show-rounds, client engagement, and retreat planning.
*Develop and implement standard operating procedures and continuous improvement initiatives.
*Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.
*Foster a positive, engaged team culture through leadership, development, and regular feedback.
Key Skills
*Proven leadership and team management experience in hospitality or events.
*Excellent operational, organizational, and communication skills.
*Strong focus on guest experience and service excellence.
*Experience in event/retreat planning and commercial operations.
*A proactive, solutions-driven approach with strong attention to detail.
*Passion for wellbeing, sustainability, and creating meaningful guest experiences.
For more information contact or call David Allen on