Business Services Senior Manager

We are seeking an experienced Business Services Senior Manager to oversee a portfolio of complex client accounts, providing high-quality strategic financial advice and ensuring full compliance with professional and regulatory standards. This role combines senior leadership with hands-on delivery, requiring strong client management, technical expertise, and a commercial mindset.

You will act as a trusted adviser to clients, lead and mentor teams, and contribute to business development and practice growth. This is a key leadership role with real influence over quality, culture, and future direction.

Key Responsibilities:

Client Leadership & Advisory
*Act as the primary point of contact for key clients, maintaining strong, trusted relationships
*Lead client and stakeholder meetings with confidence
*Understand clients’ commercial priorities and challenges, providing proactive and forward-looking advice
*Anticipate legislative, regulatory, and industry changes and support clients through them
*Tailor service delivery to client needs, including scope, timing, and cost
*Identify opportunities for additional services and cross-functional support
Technical Excellence & Quality
*Take responsibility for the quality of work delivered across assigned teams
*Review statutory accounts, completion accounts, and corporate tax returns
*Advise clients on materiality, unadjusted errors, audit thresholds, and compliance risks
*Ensure disclosures are adequate and compliant with relevant standards
*Collaborate with tax, VAT, audit, and specialist teams on complex matters
*Share technical and regulatory updates internally to support consistent delivery
People Leadership
*Lead, coach, and mentor managers and senior team members
*Build high-performing, engaged, and inclusive teams
*Manage performance effectively, including development plans where required
*Delegate appropriately, supporting both individual development and departmental objectives
*Mediate conflicts and support teams through change
Efficiency & Continuous Improvement
*Promote efficient working practices and the effective use of technology
*Encourage ideas to improve workflow, processes, and client delivery
*Implement improvements in collaboration with the wider team
Business Development & Growth
*Build and maintain a strong professional network
*Identify and develop new business opportunities and referrals
*Promote specialist expertise to clients and external contacts
*Support achievement of team growth and revenue targets
Technical Skills & Knowledge*Strong understanding of statutory accounts and completion accounts (including SPA-linked accounts)
*Ability to review low- and medium-risk corporate tax returns and identify escalation points
*Knowledge of audit thresholds and group structures
*High-level advisory capability on VAT registration and scheme options
*Understanding of associated company rules and group loss relief
*Awareness of accountancy technology solutions and when they add value for clients
What We’re Looking For*Qualified accountant (ACA / ACCA / CA) or qualified by experience
*Proven experience at Senior Manager (or equivalent) level within practice
*Strong leadership, coaching, and stakeholder-management skills
*Commercially aware, proactive, and client-focused
*High standards of professionalism, collaboration, and integrity
Why Apply?*Senior leadership role with scope to influence strategy and growth
*Varied client portfolio and technical challenges
*Clear opportunity to develop people, services, and your own career
*Supportive and professional environment that values quality and collaboration