Sales Administrator
OA are recruiting for a Sales Administrator to join a growing and well-established business within the promotional merchandise industry.
Our client specialises in creating bespoke branded products that help businesses engage with their audiences in meaningful ways. Working with some of the world’s most recognised global brands, they pride themselves on delivering exceptional service alongside a complete 360° promotional merchandise solution.
Location: Hemel Hempstead
Hours: Full-time, Monday to Friday, 8:30am-5:00pm (fully office based)
Salary: £28,000-£30,000, depending on experience
Sales Administrator Benefits:
*Bonus scheme linked to company revenue growth
*Team-building days and social events
*Annual Christmas party
*22 days annual leave plus Bank Holidays and Christmas closure
*Free on-site parking
Sales Administrator Key Responsibilities:
*Processing customer orders received from Sales Executives via Salesforce CRM
*Confirming order specifications and delivery details with customers
*Preparing and issuing invoices using Apple Pages/Word templates
*Negotiating product pricing and costs with suppliers
*Raising and sending purchase orders to suppliers
*Coordinating and managing customer artwork files
*Liaising with internal and external design teams to produce artwork proofs
*Sending proofs to clients and obtaining final approval
*Updating and maintaining supplier information within Salesforce CRM
*Ensuring all order and customer details are accurately updated throughout the order process
*Supporting the wider sales team with day-to-day administrative tasks
*Handling telephone enquiries and providing excellent customer service
*Following up on inbound sales enquiries and assisting with converting opportunities into orders
*Supporting customers throughout the order process from enquiry through to completion
Sales Administrator Skills & Experience:
*Previous administrative experience within a fast-paced environment
*Strong organisational skills with excellent attention to detail
*Ability to manage a high workload efficiently and prioritise tasks effectively
*Confident communication skills, both over the phone and via email
*Comfortable speaking with customers and supporting sales-related enquiries
*Experience negotiating with suppliers would be advantageous
*Proactive, self-motivated and able to work independently
*High energy with a positive and adaptable approach
*Good working knowledge of Microsoft 365, including Word and Excel
*Basic understanding of CRM systems
*Previous experience within the print, marketing, or promotional merchandise industry would be beneficial, but is not essential
If the role is of interest and your skills align, please apply online with your CV.
BARNPERM
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Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.