We are recruiting a Customer Service Manager for a longstanding successful provider of luxury office space in the heart of Manchester. This employer put their team at the forefront and have a supportive culture and excellent reputation in the market.
As the Customer Service Manager you’ll wear many hats to look after your clients and manage a small team to achieve excellent service levels within the building, driving client retention and renewals.
We are looking for candidates with experience of working in a customer facing commercial business to business environment. This can be within property, hospitality or a similar sector.
Team management experience ie staff performance and compliance is essential.
The ideal candidate will be a people-person who can build relationships and possess proven negotiation and closing skills with a commercial minded view driving profits, revenue and margin.
Sound interesting? We’d love to hear from you!