Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
*Competitive salary + Bonus Scheme
*20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
*Company pension, wellbeing support & access to a wide-ranging employee benefits & rewards platform, including a paid volunteering day, Refer-a-Friend bonus and Cycle to Work scheme
*Full training and ongoing development provided
Role and Responsibilities:
*Lead, motivate and develop a high-performing branch team, creating an inclusive and safety-focused culture
*Drive branch performance to achieve revenue, margin and KPI targets
*Champion excellent customer service and act as an escalation point for customer enquiries
*Grow sales through proactive customer engagement and a strong, varied sales mix
*Oversee day-to-day branch operations including order processing, quotations and job delivery
*Support mobile engineers and trade counter activity where applicable
*Use digital tools, including the Job Manager App, to manage jobs, data and workflows effectively
*Work closely with other branches and internal teams to ensure service consistency
*Contribute to branch planning, stock control and continuous improvement initiatives
*Ensure full compliance with health & safety standards, company policies and legislation
What we’re looking for
Essential experience
*Proven people management experience with the ability to engage, lead and develop teams
*Strong customer-facing background with a focus on service excellence
*Experience working in an operational or service-led environment
*Ability to drive performance against financial targets and KPIs
*Good planning, organisation and problem-solving skills
*Confident using IT systems and digital tools
*Strong communication, influencing and relationship-building skills
*Demonstrates a clear commitment to health & safety
*Full UK driving licence
Desirable experience
*Background in engineering, hydraulics or mechanical fitting
*Experience within the hydraulic hose, fittings or industrial services sector
*Previous branch, depot or operational management experience
*NVQ Level 3 (or equivalent) in engineering, customer service or management
*Experience managing engineers or repair/service operations
*Knowledge of tooling, specialist equipment or onsite HSE requirements
If you’re looking for a company that values good work and invests in its employees, apply now.