Head of Client Services (Fixed-Term Contract) | Kent | £Highly Competitive + Benefits
We are working with a well-established financial services firm seeking an experienced Head of Client Services to join them on a 15-month fixed-term basis, covering a period of maternity leave.
The Role
*This is a senior leadership position with responsibility for the day-to-day management of an Administration Team (20).
*Ensuring service standards, client outcomes and regulatory requirements are maintained throughout the cover period.
*You will attend Senior Management Team meetings and relevant committees, contributing to operational updates and decision-making, whilst also supporting and leading on specific projects across the business.
*You will oversee the administration of DFM requirements, ensure compliance with regulatory obligations including COBS, SYSC and Consumer Duty, and contribute to client outcome and process improvement initiatives.
About You
*You will be an experienced operational or administration manager from within a financial services firm.
*You will be comfortable managing through others, delegating effectively and communicating with senior stakeholders to resolve issues and drive business goals.
*Relevant financial services qualifications desirable.
*Above all, you will bring the stability, professionalism and proactiveness needed to lead a team with confidence during a period of change.
For further details about this and many other opportunities within Financial Services, please contact Andrew Stark at Synchronicity Wealth.