*Location: Luton
*Job Type: Temp to Perm
*Salary: £14 per hour
*Hours: 8am – 6pm, Monday – Friday; (1 in 3 Saturdays, 8am – 1pm)
*Start Date: ASAP
My client is currently seeking an experienced Service Advisor to join their Luton based team on a temp to perm basis. The ideal candidate will have a strong background in front-of-house operations within the automotive industry as they may act as the first point of contact for customers entering the showroom.
Day-to-day of the role:
*Greeting and welcoming customers as they enter the facility to drop off their cars.
*Managing customer queries and providing detailed information about services.
*Coordinating with the service team to ensure smooth operations and customer satisfaction.
*Handling administrative tasks related to service advising.
*Utilising Pinnacle software for service management (training provided if necessary).
*Communicating effectively with customers via email and phone.
Required Skills & Qualifications:
*Proven front-of-house experience in the automotive industry.
*Qualified as a Service Advisor within the automotive sector.
*Strong communication and interpersonal skills, with proficiency in managing emails and phone communications.
*Experience with Pinnacle software is advantageous but not essential.
*Ability to work effectively in a fast-paced environment.
*Excellent customer service skills, ensuring a positive experience for all customers.
Benefits:
*Competitive hourly rate of £14.00
*Uncapped bonus system upon permanent employment.
*Comprehensive training and professional development.
*Opportunity to work with a dynamic and supportive team.
*Possible offer of permanent employment for the successful candidate.