Business Travel Operations Agent
other jobs Rockpool Recruitment LTD
Added before 9 hours
- England,London,City of London
- Full Time, Permanent
- Competitive salary
Job Description:
Business Travel Operations Agent - SABRE TRAINED Remote (UK) £EXCELLENT SALARY
We are recruiting on behalf of a growing travel business who are looking to expand their operations team with the addition of experienced Business Travel Operations Agents. This is a fully remote role supporting corporate travellers within a fast-paced and evolving business travel environment, assisting clients who are booking through online systems and booking tools.
This is a fantastic opportunity for someone who enjoys combining traditional business travel skills with a varied operational support role.
Business Travel Operations Agent - what will I be doing?
*Supporting corporate travellers with booking queries via phone, email and live chat
*Managing more complex or offline bookings using Sabre, including amendments, reissues and troubleshooting
*Acting as a key point of contact for booking support and general travel assistance
*Assisting clients who are booking through online systems, stepping in when additional support is needed
*Working across multiple channels within a busy operational environment
*Supporting wider operational and administrative processes where required
*Maintaining accurate records and working within agreed service levels
*Assisting with queue management, refunds and general booking administration
Business Travel Operations Agent - what experience do I need?
*Previous experience within a Business Travel/TMC environment, ideally 5+ years
*Strong Sabre knowledge is essential
*Comfortable working across calls, live chat and email support
*Confident managing complex itineraries, changes and problem solving
*Able to prioritise workload and work independently in a remote role
*Experience using online booking tools or corporate travel technology would be beneficial
*A proactive and organised approach with excellent customer service skills
Business Travel Operations Agent - What else do I need to know?
*Fully remote role based in the UK
*Working hours are Monday to Friday, 11:00am - 7:00pm
*One weekend day required every 6 weeks with a day off in lieu during the week
*Excellent salary package
*25 days holiday plus bank holidays
*Opportunity to join a growing and forward-thinking travel business
We are recruiting on behalf of a growing travel business who are looking to expand their operations team with the addition of experienced Business Travel Operations Agents. This is a fully remote role supporting corporate travellers within a fast-paced and evolving business travel environment, assisting clients who are booking through online systems and booking tools.
This is a fantastic opportunity for someone who enjoys combining traditional business travel skills with a varied operational support role.
Business Travel Operations Agent - what will I be doing?
*Supporting corporate travellers with booking queries via phone, email and live chat
*Managing more complex or offline bookings using Sabre, including amendments, reissues and troubleshooting
*Acting as a key point of contact for booking support and general travel assistance
*Assisting clients who are booking through online systems, stepping in when additional support is needed
*Working across multiple channels within a busy operational environment
*Supporting wider operational and administrative processes where required
*Maintaining accurate records and working within agreed service levels
*Assisting with queue management, refunds and general booking administration
Business Travel Operations Agent - what experience do I need?
*Previous experience within a Business Travel/TMC environment, ideally 5+ years
*Strong Sabre knowledge is essential
*Comfortable working across calls, live chat and email support
*Confident managing complex itineraries, changes and problem solving
*Able to prioritise workload and work independently in a remote role
*Experience using online booking tools or corporate travel technology would be beneficial
*A proactive and organised approach with excellent customer service skills
Business Travel Operations Agent - What else do I need to know?
*Fully remote role based in the UK
*Working hours are Monday to Friday, 11:00am - 7:00pm
*One weekend day required every 6 weeks with a day off in lieu during the week
*Excellent salary package
*25 days holiday plus bank holidays
*Opportunity to join a growing and forward-thinking travel business
Job number 3732008
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Company Details:
Rockpool Recruitment LTD
Company size: 1–4 employees
Industry: Recruitment Consultancy
Rockpool Recruitment is a brand new Boutique Consultancy specialising in the Travel Industry placing professionals of all levels across the UK into pe...