Business Travel Support Specialist
other jobs Rockpool Recruitment LTD
Added before 1 Days
- England,London,City of London
- Full Time, Permanent
- Salary negotiable
Job Description:
Business Travel Support Specialist - Remote (UK)
We are recruiting on behalf of a growing global travel business who are looking to expand their support services team with an experienced Business Travel Support Specialist.
This is a fully remote role within a fast-paced business travel environment, focused on the operational and behind-the-scenes side of corporate travel, supporting bookings made through modern online systems and booking technology. It is a fantastic opportunity for someone who enjoys the technical side of business travel, problem solving, ticketing and ensuring bookings run smoothly from start to finish.
Business Travel Support Specialist - what will I be doing?
*Monitoring and managing booking queues within Sabre and internal systems
*Resolving ticketing issues, booking errors and schedule changes
*Supporting with refunds, voids and unused ticket management
*Quality checking bookings and ensuring issues are resolved quickly and accurately
*Supporting the smooth processing and quality control of bookings made through online booking systems
*Investigating and resolving operational problems before they impact travellers
*Escalating more complex or VIP issues to the appropriate teams where needed
*Working closely with wider operations and support teams within a global environment
*Maintaining accurate records and working within agreed service levels
Business Travel Support Specialist - what experience do I need?
*Previous experience within a Business Travel/TMC environment
*Strong Sabre knowledge is essential
*Experience working with queues, ticketing, reissues, refunds or operational support
*Strong attention to detail and a highly organised approach
*Comfortable working independently within a remote role
*Confident managing multiple tasks within a fast-paced environment
*Experience using online booking systems or travel technology would be beneficial
*A proactive mindset with strong problem-solving skills
Business Travel Support Specialist - What else do I need to know?
*Fully remote role based in the UK
*Working hours are Monday to Friday, 9:00am - 5:30pm
*One weekend day required every 6 weeks with a day off in lieu during the week
*Excellent salary package
*25 days holiday plus bank holidays
*Opportunity to join a growing international travel business
*Working within a supportive and collaborative global team
We are recruiting on behalf of a growing global travel business who are looking to expand their support services team with an experienced Business Travel Support Specialist.
This is a fully remote role within a fast-paced business travel environment, focused on the operational and behind-the-scenes side of corporate travel, supporting bookings made through modern online systems and booking technology. It is a fantastic opportunity for someone who enjoys the technical side of business travel, problem solving, ticketing and ensuring bookings run smoothly from start to finish.
Business Travel Support Specialist - what will I be doing?
*Monitoring and managing booking queues within Sabre and internal systems
*Resolving ticketing issues, booking errors and schedule changes
*Supporting with refunds, voids and unused ticket management
*Quality checking bookings and ensuring issues are resolved quickly and accurately
*Supporting the smooth processing and quality control of bookings made through online booking systems
*Investigating and resolving operational problems before they impact travellers
*Escalating more complex or VIP issues to the appropriate teams where needed
*Working closely with wider operations and support teams within a global environment
*Maintaining accurate records and working within agreed service levels
Business Travel Support Specialist - what experience do I need?
*Previous experience within a Business Travel/TMC environment
*Strong Sabre knowledge is essential
*Experience working with queues, ticketing, reissues, refunds or operational support
*Strong attention to detail and a highly organised approach
*Comfortable working independently within a remote role
*Confident managing multiple tasks within a fast-paced environment
*Experience using online booking systems or travel technology would be beneficial
*A proactive mindset with strong problem-solving skills
Business Travel Support Specialist - What else do I need to know?
*Fully remote role based in the UK
*Working hours are Monday to Friday, 9:00am - 5:30pm
*One weekend day required every 6 weeks with a day off in lieu during the week
*Excellent salary package
*25 days holiday plus bank holidays
*Opportunity to join a growing international travel business
*Working within a supportive and collaborative global team
Job number 3732060
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Company Details:
Rockpool Recruitment LTD
Company size: 1–4 employees
Industry: Recruitment Consultancy
Rockpool Recruitment is a brand new Boutique Consultancy specialising in the Travel Industry placing professionals of all levels across the UK into pe...