Customer Service Advisor - Social Care
other jobs 4Recruitment Services
Added before 3 Days
- England,London,City of London
- Full Time, Contract
- £19.98 per hour
Job Description:
Full job descriptionCustomer Service Advisor – Social Care
Pay: £19.98 per hour
Location: Hammersmith and Fulham
Key Responsibilities;
*To act as the first point of contact, providing initial advice to residents regarding the in-year rent increase and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels
*Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary Housing Payments or for Housing Support Payments)
*To capture accurate and detailed information to pass to the social care team within community connect or other council departments where a complex enquiry is made
To find out more information please contact
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Pay: £19.98 per hour
Location: Hammersmith and Fulham
Key Responsibilities;
*To act as the first point of contact, providing initial advice to residents regarding the in-year rent increase and resolving directly the most frequent service requests by; telephone, email, web, and other social media channels
*Where appropriate signpost residents to the most suitable support service within the council, health and voluntary community sectors and financial support depending on their circumstances (Direct Payments, Housing Benefit for Discretionary Housing Payments or for Housing Support Payments)
*To capture accurate and detailed information to pass to the social care team within community connect or other council departments where a complex enquiry is made
To find out more information please contact
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency
Job number 3784824
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Company Details:
4Recruitment Services
Company size:
Industry:
4Recruitment Services is an award winning staffing solutions organisation, consisting of a group of individually driven specialist divisions operating...