Full job descriptionAccount Manager - Manchester | £32k base + £15k OTE uncapped | Permanent
Our client is a well-established technology provider who is going from strength to strength. Their vision is to pioneer a future where scalable technology, expertise and exceptional customer service redefine what’s possible, empowering businesses and communities.
They are looking for a results-driven Mid Market Account Manager to join them in Manchester, United Kingdom. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organisational growth.
*Manage and grow a portfolio of mid-market accounts, identifying upsell and cross-sell opportunities to maximise revenue potential
*Develop and execute strategic account plans tailored to each client’s business objectives and needs
*Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction
*Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities
*Negotiate contracts and pricing agreements while maintaining profitability and client relationships
*Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding
*Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting
*Identify market trends and competitive threats within the assigned territory, providing insights to support strategic planning
Qualifications
*Strong proficiency with CRM software and Microsoft Office applications
*Excellent negotiation and consultative selling skills
*Demonstrated ability to build and maintain long-term client relationships
*Strong communication and presentation skills, with the ability to influence stakeholders at all levels
*Ability to manage multiple accounts simultaneously while maintaining attention to detail
*Self-motivated with a results-oriented mindset and strong work ethic
**Preferred Qualifications:**
*Experience in a specific industry vertical relevant to our business
*Advanced proficiency with data analysis and Excel
*Experience managing complex, multi-stakeholder accounts
*Familiarity with sales methodologies and consultative selling approaches
*Track record of exceeding sales targets and KPIs