Full job descriptionClaims Handler – Bristol (Full Time)


About the Role


Join a growing claims team handling pre-litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high-quality, efficient claims service.




Key Responsibilities


*Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
*Negotiate settlements within delegated authority.
*Support insured professionals in responding to complaints and claims.
*Meet SLA and KPI standards for both internal and insurer requirements.
*Maintain accurate case records on the case management system.
*Prepare reports for insurer clients.
*Identify trends and risks and escalate where needed.


What You’ll Bring
*Claims handling experience with good technical understanding.
*Confident communication and relationship-building skills.
*A proactive, commercial approach with the ability to prioritise effectively.
*A collaborative mindset and commitment to high-quality service delivery.
*Strong attention to detail and confidence using case management systems.


Location


Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work 3 days remotely, and required to work 2 days in the office.




Culture & Benefits


You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development.


A competitive salary is on offer for the role.






Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role.