Full job descriptionPractice Operations & Team Manager (Accountancy Practice)
This Practice Operations & Team Manager (Accountancy Practice) role is ideal for someone who has already been acting in a leadership capacity and is ready to formalise that responsibility within a business that truly values operational control and team performance. You’ll be working in Coventry within a forward-thinking accountancy practice that is scaling and investing heavily in its people and systems.
Overview of the roleThis Practice Operations & Team Manager (Accountancy Practice) position blends technical oversight, operational management, and people leadership. You’ll take responsibility for a delivery team made up of advisers, accountants and support staff, ensuring work is completed accurately, profitably and on time.
Rather than being purely technical, this is a playing-manager role where you’ll spend around half your time fee-earning and the remainder focused on coaching, performance management and operational flow. Working in Coventry, you’ll be the person who ensures standards are upheld across the board in a structured accountancy practice environment.
What you’ll be doing*Taking ownership of team performance, including fee targets, forecasting and delivery outcomes
*Managing workflow using structured budgets, weekly reviews and exception-based reporting
*Actively coaching team members, unblocking work and supporting complex assignments
*Running structured 1:1s, performance reviews and clear development planning
*Addressing underperformance early and directly, ensuring accountability is maintained
*Acting as the escalation point for client delivery issues and ensuring resolution end-to-end
*Maintaining quality and operational standards across all work produced in Coventry
*Supporting a culture of continuous improvement within a fast-paced accountancy practice
What we’re looking for*Experience in practice at senior or manager level within an accountancy practice environment
*Natural leadership ability, whether formally managed or through informal influence
*Comfortable handling performance conversations and operational accountability
*Strong understanding of accounts, tax and core practice processes
*Ability to coach, develop and motivate a team rather than just manage workload
*Commercial awareness and confidence in reviewing budgets and delivery efficiency
*Someone already operating at a senior level within a accountancy practice setting in Coventry
What’s on offer*Salary of £40,000 - £50,000 DOE
*Company car or allowance (post qualifying period)
*Profit share scheme and private medical cover (after qualifying period)
*Hybrid-style flexibility with structured working arrangements in Coventry
*30 days holiday including bank holidays
*Free quality lunches 4 days per week
*Flexible working hours and reward-based team incentives
*Genuine career progression within a growing accountancy practice
*Supportive, structured and people-focused working environment