Full job descriptionVenue Account Manager - Event Production ServicesLocation: Managed Venue (On-site)
Hours: 40 hours per week, 5 days out of 7 (primarily Monday-Friday, 09:00-18:00)
Salary: Competitive + Benefits
Key Responsibilities*Manage client relationships, meetings, and venue show rounds.
*Produce accurate quotations and proposals for event production services.
*Create supporting documents including floor plans and event layouts.
*Liaise with venue sales teams, suppliers, and internal delivery teams.
*Manage project information within CRM and hire management systems.
*Ensure events are handed over accurately and billing is completed on time.
*Balance client budgets with commercial objectives and margin targets.
Technical Knowledge Required*Working knowledge of Audio Visual (AV), Lighting, Audio, Staging, Rigging, and Scenic Production disciplines.
*Ability to produce supporting proposal documents, including 2D floor plans and visual presentations.
*Proficient in Microsoft Office, including Word, Excel, and PowerPoint.
*Experience using CRM, hire management, or event management systems.
*Understanding of event costing, supplier management, commercial mark-ups, and margin control.
About You*Previous experience in a Venue Account Manager, Event Sales, Technical Production, or similar client-facing role.
*Experience preparing quotations and proposals across a range of event types.
*Strong commercial awareness and understanding of event profitability.
*Excellent communication and stakeholder management skills.
*Highly organised with strong attention to detail and the ability to manage multiple projects.
What’s on Offer?*Opportunity to work within a prestigious managed venue environment.
*Exposure to a wide range of exciting live events and productions.
*Collaborative and supportive team culture.
*Competitive salary and benefits package.
If you have a passion for events, client service, and commercial success, we’d love to hear from you.