Full job descriptionBased on outskirts of Birmingham, £40m Turnover Business, On-Site Role 5 Days Per Week

We are seeking a proactive and detail-oriented ERP Systems Administrator to take ownership of our core financial system. This is a key role responsible for ensuring the ERP platform operates efficiently, securely, and in line with business needs.
You will act as the central point of contact for all ERP-related activities, supporting users, maintaining data integrity, and driving continuous system improvements.

Key Responsibilities

System Administration & Security
* Manage the day-to-day operation of the Intacct ERP system across the organisation
* Maintain user accounts, roles, and permissions
* Ensure secure and appropriate access to system modules
* Monitor system usage and user activity

Data Management & Integrity
* Maintain accurate and reliable data across customers, suppliers, inventory, and financial records
* Investigate and resolve data discrepancies and reconciliation issues
* Ensure ERP processes are followed to maintain system integrity

User Support & Issue Resolution
* Provide first-line support for all ERP-related queries and issues
* Troubleshoot system errors and identify root causes
* Liaise with Intacct support to escalate and resolve complex issues

System Configuration & Improvements
* Configure and maintain ERP modules (sales, purchase, nominal ledgers, and stock control)
* Implement system updates, enhancements, and configuration changes
* Manage and adapt workflows as business requirements evolve
* Test and validate system changes prior to deployment

Reporting & Analysis
* Develop and maintain operational and financial reports
* Extract and deliver data to support business reporting and decision-making

Business Support & Processes
* Support month-end and year-end processes
* Ensure the ERP system remains fully operational as a critical business tool

Training & Development
* Train users on system functionality and best practices
* Support onboarding of new employees onto the ERP system

About You
* Proven experience administering an ERP system (Intacct experience preferred)
* Strong understanding of finance processes (AP, AR, GL, stock)
* Excellent problem-solving and analytical skills
* Confident working with data, reporting, and system configuration
* Strong communication skills with the ability to support non-technical users
* Highly organised with strong attention to detail

Desirable Skills
* Experience with ERP reporting tools
* Understanding of system integrations or data workflows
* Experience supporting finance teams or working within a finance environment

Greenwell Gleeson Ltd is acting as an Employment Business in relation to this vacancy.

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