Claims Manager
other jobs Insight Select Ltd
Added before 3 Days
- England,West Midlands,Birmingham
- Full Time, Permanent
- £50,000 per annum
Job Description:
Full job descriptionClaims Manager
Location: Birmingham (Hybrid – 2 days office, 3 days home working)
Salary: £50,000 + Benefits
Job Type: Full-Time, Permanent
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams.
Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities
*Lead, motivate, and develop a team of Claims Handlers and Claims Executives
*Conduct regular one-to-ones, performance reviews, and development planning
*Drive team performance through effective coaching, mentoring, and leadership
*Oversee day-to-day commercial claims operations, ensuring service excellence
*Implement and support operational strategies, policies, and procedures
*Analyse management information and performance data to identify improvement opportunities
*Work closely with key stakeholders across the business to enhance service delivery and team capability
*Manage escalated client queries and complaints in line with regulatory requirements
About You
*Previous managerial or team leadership experience within the commercial insurance claims market
*A minimum of 3 years’ experience leading and developing teams
*Strong commercial insurance claims knowledge and technical expertise
*A proven track record of improving team performance and service delivery
*Excellent communication, coaching, and stakeholder management skills
*Experience using management information and reporting data to drive decision-making
*Cert CII qualification (or currently working towards it) would be advantageous
What’s on Offer?
*Salary of £50,000
*Hybrid working arrangement (2 days office, 3 days home)
*Opportunity to lead an established and successful commercial claims team
*Career development within a growing and respected insurance business
*Supportive and collaborative working environment
Location: Birmingham (Hybrid – 2 days office, 3 days home working)
Salary: £50,000 + Benefits
Job Type: Full-Time, Permanent
An established and growing insurance organisation is seeking an experienced Claims Manager to lead a high-performing Commercial Claims team. This is an excellent opportunity for a people-focused leader with strong commercial insurance claims experience and a passion for developing teams.
Working within a dynamic and collaborative environment, you will take ownership of a team of Claims Handlers and Claims Executives, driving performance, enhancing technical capability, and ensuring exceptional service delivery for clients.
Key Responsibilities
*Lead, motivate, and develop a team of Claims Handlers and Claims Executives
*Conduct regular one-to-ones, performance reviews, and development planning
*Drive team performance through effective coaching, mentoring, and leadership
*Oversee day-to-day commercial claims operations, ensuring service excellence
*Implement and support operational strategies, policies, and procedures
*Analyse management information and performance data to identify improvement opportunities
*Work closely with key stakeholders across the business to enhance service delivery and team capability
*Manage escalated client queries and complaints in line with regulatory requirements
About You
*Previous managerial or team leadership experience within the commercial insurance claims market
*A minimum of 3 years’ experience leading and developing teams
*Strong commercial insurance claims knowledge and technical expertise
*A proven track record of improving team performance and service delivery
*Excellent communication, coaching, and stakeholder management skills
*Experience using management information and reporting data to drive decision-making
*Cert CII qualification (or currently working towards it) would be advantageous
What’s on Offer?
*Salary of £50,000
*Hybrid working arrangement (2 days office, 3 days home)
*Opportunity to lead an established and successful commercial claims team
*Career development within a growing and respected insurance business
*Supportive and collaborative working environment
Job number 3826965
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Company Details:
Insight Select Ltd
At Insight Select, people are our business. We pride ourselves on matching energetic and enthusiastic business professionals to their career goals. We...