Full job descriptionKennedyPearce are partnering with a fast-growing international SaaS business that is looking to appoint a Credit Controller to join on an inital 2 month basis with strong potential to extend. This role is fully remote.
This is a highly visible, hands-on position where you’ll work closely with Sales, Customer Success, and Support teams to resolve disputes, improve billing processes, and drive collections performance across a global customer base.
Key Responsibilities
* Manage a high-volume portfolio of SaaS customer accounts
* Proactively collect outstanding debt via phone, email, and customer engagement
* Monitor aged debt and identify/escalate collection risks
* Investigate and resolve subscription billing queries and disputes
* Collaborate with internal teams to correct billing issues and improve processes
* Support month-end activities, reporting, audits, and internal controls
* Maintain accurate records of collection activity and customer interactions
What We’re Looking For
Proven Credit Control, Collections, or Accounts Receivable experience within a SaaS environment
High attention to detail with a proactive, solutions-focused mindset
Ability to thrive in a fast-paced, high-volume environment