Full job descriptionAre you looking for a full-time role where you can make a real impact in a friendly and growing business? We’re seeking a Business Administrator to support our expanding coffee company in Milton Keynes.
As a Business Administrator, you will play a crucial role in supporting the office and employees at Belair Coffee to ensure efficient day-to-day operation of the business. This is a fully office-based role, ideal for someone who enjoys a collaborative and relaxed working environment.


Location: Milton Keynes, fully office-based
Hours: Full-time, Monday to Friday, 9:00am to 5:00pm
Salary: £28,000 to £30,000 (dependent on experience)


What You’ll Do
*Manage incoming and outgoing calls and emails
*Build and maintain relationships with our valued customers
*Process orders and generate invoices
*Book and coordinate appointments
What We’re Looking For
*Previous experience in admin and customer service
*Proficiency in PC and MS Office applications (Outlook, Word, Excel)
*A problem-solving mindset with great initiative
*Strong communication and organisational skills
Detailed Breakdown of Tasks
*Ensure efficient day-to-day operation of the office and business as a whole
*Handle incoming and outgoing calls and emails accordingly
*Making calls, texts and emails to our customers regarding orders
*General filing and organising of invoices, contracts and any paperwork
*Entering new customer accounts on our accounts program Sage
*Processing orders and creating invoices on our accounts program Sage
*Print necessary incoming paperwork and distribute to the team accordingly
*Create parcel labels on our courier program
*Taking card payments in the office and over the phone
*Co-ordinate appointments for our team of engineers to visit customer sites and perform regular equipment maintenance, servicing, or attend urgent breakdowns
*Booking appointments into our diary program
*Update and maintain office policies and procedures
*Building and maintaining relationships with our customers, suppliers and staff
*Update documents, programs, spreadsheets, templates and reports if/when required
What’s In It for You?
*28 days of annual leave plus bank/public holidays
*Free parking with easy access to the office
*Free coffee in the office - perk up your workday!
*Staff discount on our premium coffee products
*Opportunities for growth and career progression
*A share in business profits after three years of service
*Relaxed and welcoming office atmosphere


Belair Coffee was set up in 1994 and we’ve been growing from strength to strength ever since. As a family-run business, personal service is at the heart of what we do, and we take the needs of both our customers and staff seriously. We provide friendly and local support from our offices in Milton Keynes where we also have our showroom and stock warehouse too.


If you’re ready to join a supportive team and grow with a business that values its employees, we’d love to hear from you. Apply now to start your journey with us!