CRM Engagement Manager - Subscriptions
other jobs Harnham - Data & Analytics Recruitment
Added before 4 Days
- England,London,City of London
- Full Time, Permanent
- £38,000 - £48,000 per annum
Job Description:
Full job descriptionCRM Engagement Manager - Subscriptions
London | Hybrid (3 days office)
£48,000 + excellent benefits
A leading UK subscription business is looking for a CRM Engagement Manager to join their lifecycle team, focusing on customer retention and payment recovery strategy.
This role will focus on reducing subscriber drop-off by improving communications for customers with failed, expired or declined payments. You’ll work on audience segmentation, customer journeys, testing strategies and campaign optimisation to improve retention and customer experience.
The role is highly strategic, with strong visibility across the business and the opportunity to make a direct commercial impact.
Requirements:
*CRM/lifecycle marketing experience within subscriptions
*Experience with retention and customer engagement campaigns
*Exposure to CRM platforms such as Braze, Adobe Campaign or similar
*CDP experience beneficial
*Open to candidates stepping up from Executive level
Excellent benefits package including private medical, hybrid working, enhanced parental leave, wellbeing support, pension and 25 days holiday.
2-stage interview process.
London | Hybrid (3 days office)
£48,000 + excellent benefits
A leading UK subscription business is looking for a CRM Engagement Manager to join their lifecycle team, focusing on customer retention and payment recovery strategy.
This role will focus on reducing subscriber drop-off by improving communications for customers with failed, expired or declined payments. You’ll work on audience segmentation, customer journeys, testing strategies and campaign optimisation to improve retention and customer experience.
The role is highly strategic, with strong visibility across the business and the opportunity to make a direct commercial impact.
Requirements:
*CRM/lifecycle marketing experience within subscriptions
*Experience with retention and customer engagement campaigns
*Exposure to CRM platforms such as Braze, Adobe Campaign or similar
*CDP experience beneficial
*Open to candidates stepping up from Executive level
Excellent benefits package including private medical, hybrid working, enhanced parental leave, wellbeing support, pension and 25 days holiday.
2-stage interview process.
Job number 3831350
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Company Details:
Harnham - Data & Analytics Recruitment
Company size: 250–499 employees
Industry: Recruitment Consultancy
Harnham are the global leaders in Data & Analytics recruitment.Harnham provides specialist Data & Analytics recruitment staffing services and talent s...