Customer Service Representative
other jobs Elevation Recruitment Group
Added before 18 hours
- England,Yorkshire and The Humber,South Yorkshire,Doncaster
- Full Time, Permanent
- £26,000 - £28,000 per annum
Job Description:
Full job descriptionCustomer Service Executive
Doncaster
Full time | Office based
£26,000 - £28,000
Elevation Recruitment Group are seeking a proactive and customer-focused Customer Service Executive to join our client’s team. This role is responsible for delivering excellent customer service by handling enquiries, resolving issues, processing orders, and ensuring a positive customer experience at every stage of the customer journey.
Interviews are being held WC 8 June – don’t hesitate in applying.
Key Responsibilities as a Customer Service Executive
*Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner.
*Provide accurate information regarding products, services, orders, and company procedures.
*Manage customer orders, returns, exchanges, and account queries.
*Resolve customer complaints efficiently, escalating issues where necessary while maintaining ownership of the customer experience.
*Maintain accurate customer records and update CRM systems.
*Liaise with internal departments including Sales, Finance, Logistics, and Technical teams to ensure smooth service delivery.
*Monitor customer issues, identify trends, and contribute to continuous improvement initiatives.
*Support departmental administration and maintain high standards of accuracy and professionalism.
About the requirements as a Customer Service Executive
*Previous experience in customer service, internal sales support, or a similar customer-facing role.
*Excellent communication and relationship-building skills.
*Strong organisational skills with the ability to manage multiple priorities.
*Proficient in Microsoft Office and comfortable using CRM systems.
*Customer-focused, proactive, and solution-oriented.
*Able to work effectively both independently and as part of a team.
What’s on Offer?
*Opportunity to join a supportive and collaborative team.
*Varied role with exposure to multiple business functions.
*Ongoing training and development opportunities.
*A positive working environment focused on delivering excellent customer service.
Get in touch with Amy Wood or Sarah Larkin today to find out more.
Doncaster
Full time | Office based
£26,000 - £28,000
Elevation Recruitment Group are seeking a proactive and customer-focused Customer Service Executive to join our client’s team. This role is responsible for delivering excellent customer service by handling enquiries, resolving issues, processing orders, and ensuring a positive customer experience at every stage of the customer journey.
Interviews are being held WC 8 June – don’t hesitate in applying.
Key Responsibilities as a Customer Service Executive
*Respond to customer enquiries via phone, email, and other communication channels in a professional and timely manner.
*Provide accurate information regarding products, services, orders, and company procedures.
*Manage customer orders, returns, exchanges, and account queries.
*Resolve customer complaints efficiently, escalating issues where necessary while maintaining ownership of the customer experience.
*Maintain accurate customer records and update CRM systems.
*Liaise with internal departments including Sales, Finance, Logistics, and Technical teams to ensure smooth service delivery.
*Monitor customer issues, identify trends, and contribute to continuous improvement initiatives.
*Support departmental administration and maintain high standards of accuracy and professionalism.
About the requirements as a Customer Service Executive
*Previous experience in customer service, internal sales support, or a similar customer-facing role.
*Excellent communication and relationship-building skills.
*Strong organisational skills with the ability to manage multiple priorities.
*Proficient in Microsoft Office and comfortable using CRM systems.
*Customer-focused, proactive, and solution-oriented.
*Able to work effectively both independently and as part of a team.
What’s on Offer?
*Opportunity to join a supportive and collaborative team.
*Varied role with exposure to multiple business functions.
*Ongoing training and development opportunities.
*A positive working environment focused on delivering excellent customer service.
Get in touch with Amy Wood or Sarah Larkin today to find out more.
Job number 3832489
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Company Details:
Elevation Recruitment Group
As an integrated Group of multi-disciplined recruitment specialists, Elevation is deliberately dedicated to our clients in Yorkshire, Lincolnshire and...