Full job descriptionProvision Coordinator

Location: London (hybrid working available)
Contract: Permanent | Full-time
Salary: £28000 - £33000 depending on experience

The Opportunity

An exciting opportunity has arisen for a highly organised and proactive Provision Coordinator to join a fast-paced, service-driven organisation. This role sits at the heart of operations and is ideal for someone who enjoys coordinating processes, supporting stakeholders and ensuring high standards of service delivery in a dynamic environment.

The Role

Reporting to the Senior Provision Coordinator, you will play a key role in supporting the smooth delivery of programmes, acting as a central point of contact for stakeholders and ensuring accurate system and data management across multiple live projects.

Key responsibilities include:

• Setting up, maintaining and closing programme records across internal systems
• Managing documentation workflows, including contracts and programme records
• Coordinating stakeholder communications, acting as first point of contact for queries
• Supporting tutors and clients with scheduling, updates and programme logistics
• Monitoring attendance and supporting timely reporting processes
• Ensuring all data and records are accurate, compliant and audit-ready
• Managing system updates and maintaining consistent file structures
• Escalating issues or risks promptly to senior colleagues
• Supporting team operations and covering workload across the wider team where required
• Contributing to continuous improvement of operational processes

About You

Essential:
• Strong organisational skills with the ability to manage high-volume workloads accurately
• Excellent communication skills, both written and verbal
• Confident using CRM systems, Microsoft Office and administrative tools
• High attention to detail and strong data management skills
• Ability to prioritise effectively and manage competing deadlines
• A proactive and collaborative approach
• A genuine interest in supporting positive outcomes for young people

Desirable:
• Experience within education, social care or a related sector
• Knowledge of SEND, alternative provision or public sector environments

Safeguarding

This organisation is committed to safeguarding and promoting the welfare of children and young people. This role is subject to an enhanced DBS check and satisfactory references as part of the safer recruitment process.

Morgan Spencer – Your Career, Our Expertise

Morgan Spencer is one of London’s leading Executive Secretarial and Business Support recruitment consultancies, connecting high-calibre professionals with outstanding opportunities.

Equal Opportunities

Morgan Spencer is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.

Confidentiality & GDPR

All applications are handled in strict confidence and in full compliance with UK GDPR. Your information will be used solely for recruitment purposes and will not be shared without your consent.

Morgan Spencer Limited, registered in England & Wales No: 4254114.