Full job descriptionLocation: Peterborough (On-site)
Job Type: Full-time, Permanent
Working Hours: Monday – Friday, 8:00am – 6:00pm (1-hour lunch break – flexibility may be required)
Salary: £30,000 – £32,500 per annum
Benefits: Company pension
Job Overview
My client is a well-established logistics provider offering a comprehensive total logistics solution, specialising in the distribution and warehousing of palletised goods. Operating a large fleet of vehicles and trailers alongside extensive warehousing facilities, my client is also a key member of a leading pan-European pallet network.
Due to continued growth, they are now looking to recruit a proactive and flexible individual to join their Pallet Network / Transport Office team at their main office location near Peterborough. This role is ideal for someone looking to build or further develop a career within transport and logistics, with long-term progression opportunities available for the right person.
The successful candidate will support the transport office on a day-to-day operational basis, assisting with driver management, customer communication and general administrative duties to help ensure the smooth running of daily transport operations.
Key Responsibilities
*Provide operational support to the transport office team, assisting with the coordination of daily pallet network deliveries and collections.
*Support the management of drivers, including daily briefings and debriefings.
*Act as a first point of contact for drivers during the day, helping to resolve delivery issues, delays and general operational queries.
*Liaise with customers to maintain strong working relationships, providing updates, handling enquiries and resolving issues in a timely and professional manner.
*Answer incoming telephone calls and emails, responding to internal and external enquiries efficiently.
*Assist with general transport administration, including data entry, job updates and record keeping.
*Work collaboratively with colleagues to ensure service levels and operational targets are met.
*Adhere to company policies, procedures and compliance requirements at all times.
Person Specification
Essential Skills & Attributes:
*A positive, flexible and enthusiastic approach to work.
*Strong communication skills, both verbal and written.
*Good organisational skills with the ability to manage multiple tasks in a fast-paced environment.
*A willingness to learn and develop within a transport and logistics setting.
*Good attention to detail and problem-solving
*IT literate, with confidence using office systems and transport-related software.
Desirable (but not essential):
*Previous experience within transport, logistics, or a pallet network environment.
*Experience dealing with drivers, customers, or operational problem-solving.
*Knowledge of transport operations, timings and compliance (training will be provided).
What’s on Offer
*Competitive salary of £30,000 – £32,500 per annum.
*Full-time, permanent position within a stable and growing business.
*On-the-job training and support from an experienced transport team.
*Clear opportunity for career development and progression within the transport function.
*Company pension scheme.
*A supportive and professional working environment.
To apply, please send your CV directly to me, or feel free to call for an informal and confidential discussion about the role.

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