Full job descriptionLegal PA
Location: Birmingham (Hybrid: 2 days office / 3 days home)
Salary: Up to £32000 + Exceptional Benefits
A leading UK law firm is seeking a highly organised and proactive Practice Assistant to join its team. This is a confidential opportunity to work within a progressive, people-focused environment that values flexibility, wellbeing, and professional development.
The RoleActing as a central point of contact for fee earners, you will take ownership of workflow management, ensuring tasks are delivered efficiently and to the highest standard. You’ll play a key role in supporting client relationships, coordinating administrative processes, and maintaining exceptional service delivery.
Key Responsibilities*Client & Relationship Management

*Build strong working relationships with clients and internal stakeholders
*Handle client queries and communications professionally
*Support business development activities, pitches, and client events
*Maintain CRM systems and ensure client data accuracy

*Administrative & Operational Support

*Manage document production, formatting, and quality control
*Oversee file opening/closing, compliance, and record-keeping
*Coordinate diaries, meetings, travel, and events
*Assist with Land Registry applications, searches, and SDLT processes
*Maintain data rooms and case management systems

*Communication & Team Support

*Act as a key liaison for fee earners and clients
*Manage inboxes, calls, and correspondence proactively
*Support team coordination, meetings, and workflow distribution

*Financial & Billing Support

*Assist with billing processes, credit control, and expense management
*Ensure accuracy in time recording, disbursements, and financial admin
*Support WIP certification and transactional processes

What We’re Looking For*Experience in a legal or professional services environment
*Advanced proficiency in Microsoft Office
*Strong organisational skills with the ability to manage competing priorities
*High attention to detail and a commitment to quality
*Confident communicator with a proactive, team-oriented approach
What’s on Offer*Hybrid working (2 days in the office, 3 from home)
*Highly competitive salary (up to £32,000)
*Comprehensive benefits package
*Strong focus on wellbeing, inclusion, and career development
*Supportive and collaborative team culture