Senior Revenues Technician
other jobs Reed
Added before 7 Days
- England,London,Greater London,Hounslow
- Full Time, Permanent
- £29,000 - £42,000 per annum, inc benefits
Job Description:
Full job descriptionSenior Revenues Technician
Salary: £28,694 – £42,361
Location: Remote (UK-based)
Contract: Permanent, Full-Time
The Opportunity
An established business services organisation is seeking a motivated and experienced Senior Revenues Technician to join its Business Rates (NNDR) Shared Services team.
This is a key role within the service, offering the opportunity to contribute directly to operational delivery, team development, and continuous service improvement. You will play a vital role in supporting both internal teams and external clients, ensuring a high-quality, efficient service is consistently delivered.
Key Responsibilities
*Design, deliver, and maintain training programmes for new and existing team members
*Mentor and upskill colleagues, supporting ongoing technical development
*Monitor, analyse, and report on key performance indicators (KPIs) to drive service improvements
*Manage operational schedules and key annual timetables to ensure deadlines are met
*Act as a subject matter expert for stakeholders and clients
*Handle complex casework from investigation through to resolution
*Provide specialist technical support on escalated cases
*Ensure financial accuracy, compliance, and strong internal controls
*Review and improve internal processes and procedures
*Manage complex legal cases, liaising with solicitors and preparing documentation
*Maintain up-to-date knowledge of relevant legislation, policies, and regulatory changes
*Contribute to continuous improvement initiatives and personal development
Skills & Experience Required
*GCSEs (or equivalent) including English and Maths (Grade A–C / 4–9)
*Strong, demonstrable experience within Business Rates (NNDR)
*Proven ability to deliver high-quality customer service to a diverse client base
*Experience handling and managing large volumes of information
*Ability to work effectively in a fast-paced, high-volume environment
*Strong organisational, communication, and problem-solving skills
*Confident working independently and using initiative
*Flexible approach to working patterns in line with business needs
.
Salary: £28,694 – £42,361
Location: Remote (UK-based)
Contract: Permanent, Full-Time
The Opportunity
An established business services organisation is seeking a motivated and experienced Senior Revenues Technician to join its Business Rates (NNDR) Shared Services team.
This is a key role within the service, offering the opportunity to contribute directly to operational delivery, team development, and continuous service improvement. You will play a vital role in supporting both internal teams and external clients, ensuring a high-quality, efficient service is consistently delivered.
Key Responsibilities
*Design, deliver, and maintain training programmes for new and existing team members
*Mentor and upskill colleagues, supporting ongoing technical development
*Monitor, analyse, and report on key performance indicators (KPIs) to drive service improvements
*Manage operational schedules and key annual timetables to ensure deadlines are met
*Act as a subject matter expert for stakeholders and clients
*Handle complex casework from investigation through to resolution
*Provide specialist technical support on escalated cases
*Ensure financial accuracy, compliance, and strong internal controls
*Review and improve internal processes and procedures
*Manage complex legal cases, liaising with solicitors and preparing documentation
*Maintain up-to-date knowledge of relevant legislation, policies, and regulatory changes
*Contribute to continuous improvement initiatives and personal development
Skills & Experience Required
*GCSEs (or equivalent) including English and Maths (Grade A–C / 4–9)
*Strong, demonstrable experience within Business Rates (NNDR)
*Proven ability to deliver high-quality customer service to a diverse client base
*Experience handling and managing large volumes of information
*Ability to work effectively in a fast-paced, high-volume environment
*Strong organisational, communication, and problem-solving skills
*Confident working independently and using initiative
*Flexible approach to working patterns in line with business needs
.
Job number 3838324
Increase your exposure to recruiters with ProJobs
Thousands of recruiters are looking for you in the Job Master profile database, increase your exposure 4 times with a ProJob subscription
You can cancel your subscription at any time.