Full job descriptionPractice Manager - Law Firm
OverviewWe are seeking an experienced and proactive Practice Manager to oversee the day-to-day operations of a busy and growing law firm. This is a varied and hands-on role requiring a highly organised individual who can manage compliance, HR, IT, facilities, finance support, and business development activities.
Working closely with the firm’s partners, Finance Director, legal teams, and support staff, the successful candidate will play a key role in ensuring the efficient and compliant operation of the practice.
Key ResponsibilitiesRisk & Compliance*Oversee compliance with SRA Rules and Regulations.
*Manage and maintain CQS accreditation requirements.
*Coordinate all firm insurances, including Professional Indemnity, Office, Directors & Officers, and Cyber Insurance.
*Liaise with external compliance consultants and regulatory advisers.
*Monitor regulatory developments and provide early alerts on changes affecting the business.
*Manage lender and bank panel memberships.
*Act as liaison with the Legal Ombudsman when required.
Human Resources*Support recruitment processes, including interviewing candidates.
*Coordinate the appointment and onboarding of successful applicants.
*Manage first-day arrangements, inductions, and training programmes.
*Source and coordinate mandatory and professional training, including AML, GDPR, and regulatory compliance updates.
*Provide support with payroll administration as required.
Information Technology*Manage relationships with third-party suppliers, including IT support, telephony providers, printers, and legal software vendors.
*Ensure systems remain fit for purpose and support business needs.
*Coordinate user training and system improvements.
Business Development & Marketing*Work with external marketing agencies on branding, website development, and digital marketing initiatives.
*Assist lawyers in developing marketing collateral and business development materials.
*Support initiatives to enhance the firm’s profile and client engagement.
Finance Support*Provide operational support to the finance function during periods of absence.
*Assist with WIP management, debt collection, and cash flow monitoring.
*Authorise bank payments in accordance with firm procedures.
*Manage supplier relationships and expense controls.
Premises & Facilities Management*Oversee office security systems, including alarms and access arrangements.
*Manage all aspects of office facilities and building maintenance.
*Coordinate office furniture procurement and workspace arrangements.
*Ensure compliance with health and safety requirements, including risk assessments and first aid provisions.
*Liaise with contractors regarding electrical, maintenance, and repair issues.
*Maintain high standards throughout office premises and external areas, including car parking facilities.
*Manage reception services and front-of-house operations.
General Duties*Undertake additional office management and administrative responsibilities as required.
Skills and ExperienceEssential*Previous experience in a Practice Manager, Office Manager, Operations Manager, or similar role within a professional services environment.
*Strong understanding of compliance and regulatory requirements.
*Excellent organisational and project management skills.
*Ability to manage multiple priorities and work independently.
*Strong interpersonal and communication skills.
*Proficiency in Microsoft Office applications.
Personal Attributes*Approachable and collaborative.
*Practical and hands-on with a "can-do" attitude.
*A natural problem solver.
*Commercially aware and proactive.
*Able to build effective relationships across all levels of the business.
QualificationsNo formal qualifications are required; however, relevant experience in a similar role is essential.
Salary & BenefitsCompetitive salary and benefits package commensurate with experience.
ApplyIf you are an experienced Practice Manager looking for a varied and rewarding role within a professional legal environment, we would be delighted to hear from you.