Full job description Gloucester

£26,000 – £32,000

Monday to Friday, 08:30 – 17:00
The Opportunity
We’re looking for a proactive and highly organised Sales Support professional to join a small, dynamic and supportive team in Gloucester. This is a fantastic opportunity to play a key role in supporting a fast-paced customer support function while delivering excellent service to trade and commercial customers.
If you thrive in a dynamic environment and enjoy a mix of administration, customer interaction, and coordination, this could be the ideal role for you.
Key Responsibilities
*Provide day-to-day administrative support to the sales and trade counter teams
*Process customer orders accurately via phone, email, and in person
*Handle customer enquiries, offering product advice, pricing, and availability
*Build strong relationships with customers and suppliers
*Prepare and follow up on quotes to maximise sales opportunities
*Coordinate stock levels with warehouse and operations teams
*Support invoicing, order tracking, and delivery scheduling
*Maintain accurate records within internal systems
*Assist with general office duties to support business operations
Skills & Experience
*Previous experience in sales support, customer service, or an office-based role
*Strong communication skills with a customer-focused approach
*Excellent organisational skills and attention to detail
*Ability to manage multiple tasks in a fast-paced environment
*IT literate (Microsoft Office and internal systems)
*Experience within trade supplies, construction, or merchants (desirable, not essential)
What We’re Looking For
*Friendly, professional, and approachable
*A strong team player who supports colleagues
*Proactive with a problem-solving mindset
*Reliable and capable of working independently
What’s on Offer
Competitive salary (£27,000 – £32,000)

No weekend work – Monday to Friday only

Supportive, friendly working environment

Career progression opportunities

Stability within a growing and reputable business