Full job descriptionCoroner Support Officer Coroners are independent judicial officers appointed by the local authority. They inquire into deaths reported to them which appear to be violent, unnatural or of unknown causes or where the deceased died in custody or otherwise in state detention. The coroner will seek to establish the medical cause of death, through a post-mortem examination if necessary. Unless the post-mortem examination shows that the death was due to natural causes, an inquest will be held.


Coroner Support Officer The Coroner deals with approximately 1200 deaths a year. The files for the Coroner are sensitive and may contain distressing information.
Coroner Support Officer This role involves spoken communications so a confident use of English language is required
*To support HM Coroner in the organisation of business and day-to-day operations, including the scheduling and organisation of inquests
*To manage the diary of HM Coroner; organising and arranging appointments in liaison with the Coroner, other officers and organisations as required
*To deal with all incoming correspondence, including emails and telephone calls, prioritising and advising HM Coroner as appropriate
*To reply to routine correspondence on behalf of HM Coroner
*To process case files prior to inquest and create case profiles for the Coroner
*To attend inquests across the County in support of HM Coroner
*To ensure inquests are recorded electronically using required equipment
*To ensure that complaints are routed correctly and dealt with appropriately in accordance with the Coroners’ Charter
*To act as a first point of contact for HM Coroner
*To deal with enquiries from bereaved families and offer advice or signposting as necessary
*To deal with enquiries from the general public and other agencies concerning Coroner’s administrative matters
*To respond to enquiries originating from the County Council’s website
Knowledge
*Demonstrable awareness and commitment to the provision of quality services and good customer care
*Working knowledge of Microsoft Office systems
Experience
*Significant experience of working in an administrative role, to include secretarial duties with typing/word processing/minute-taking.