Full job descriptionJob Title: Account Handler
Location: Worcester
Salary: £30,000 - £35,000
Benefits: Bonus opportunities


About the Company:
An established insurance business is looking to strengthen its team with an additional Account Handler to support continued activity across existing clients. The office has a personable, driven team culture and is looking for someone who can add energy, reliability, and long-term value.


Role Summary:
This role would suit an insurance professional who can come in and get up to speed quickly, supporting a mix of existing business and day-to-day client work. You’ll be joining a team that values personality, drive, and a willingness to grow, while offering a stable environment for someone looking to develop over the next few years.


Key Responsibilities:
*Account Servicing: Handle client queries, renewals, and policy changes, giving you varied exposure across existing business
*Client Communication: Build trusted relationships with clients and provide clear, helpful support throughout the policy lifecycle
*Insurance Administration: Manage documentation, updates, and internal processes to keep client accounts running smoothly
*Team Support: Work closely with colleagues in a collaborative office environment where the right attitude is highly valued


Requirements:
*Previous experience within insurance, including personal lines, commercial insurance, or property insurance
*Strong client service skills and attention to detail
*Ability to adapt quickly and support an established book of business
*A proactive, driven approach with a genuine interest in long-term development
*Ideally local to Worcester and comfortable working 5 days a week in the office


If this role isn’t quite right, it’s still worth speaking to one of our specialist team - we may be working on something that hasn’t hit the market yet.
Related Job Titles: Insurance Account Handler, Commercial Account Handler, Personal Lines Handler, Property Insurance Handler, Insurance Client Handler