Full job descriptionJob Title: Account Handler
Location: Swansea
Salary: £30,000 - £35,000
Benefits: Bonus opportunities


About the Company:
A growing insurance business with an established local team is looking to add further support due to continued demand across its existing client base. The team is close-knit, energetic, and focused on bringing in people who are keen to develop, contribute, and become a long-term part of the business.


Role Summary:
This is a great opportunity for an Account Handler with insurance experience to join a busy, supportive team where you can quickly get involved with existing business. The role would suit someone who enjoys working in a fast-paced environment, has strong drive, and is looking for a stable position with room to grow over time.


Key Responsibilities:
*Client Support: Manage day-to-day client queries and policy administration, giving you regular client contact and ownership of your work
*Policy Handling: Support renewals, adjustments, and general account servicing across personal or commercial insurance
*Existing Business Management: Work closely with the wider team to maintain strong client relationships and deliver a smooth service
*Team Collaboration: Join a growing office where your input can make a visible difference to both clients and colleagues


Requirements:
*Experience within insurance, either personal lines or commercial insurance
*Strong communication skills and confidence dealing with clients
*Ability to settle quickly into an established team and manage a varied workload
*Drive, enthusiasm, and a genuine interest in developing within insurance
*Ideally local to Swansea and comfortable working 5 days a week in the office


If this role isn’t quite right, it’s still worth speaking to one of our specialist team - we may be working on something that hasn’t hit the market yet.
Related Job Titles: Insurance Account Handler, Commercial Account Handler, Personal Lines Account Handler, Insurance Administrator, Client Handler