Full job descriptionOur client, a well-established international freight forwarding business, is seeking an experienced Seafreight Import or Export Operator to join their growing operations team.
This is an excellent opportunity for a freight professional with a minimum of 2 years’ experience in Seafreight Imports or Exports who is looking to take ownership of shipments from start to finish within a fast-paced and customer-focused environment.
The RoleOperating within a cradle-to-grave structure, you will be responsible for managing the complete shipment lifecycle, ensuring a seamless service for customers while maintaining operational efficiency and profitability.
Key Responsibilities*Manage Seafreight Import or Export shipments from booking through to final delivery.
*Coordinate all aspects of the shipping process, including documentation, customs requirements, carrier bookings, and customer communication.
*Liaise with shipping lines, overseas agents, hauliers, warehouses, and customers to ensure smooth movement of cargo.
*Monitor shipment progress and proactively resolve any operational issues or delays.
*Prepare and process all relevant freight documentation accurately and efficiently.
*Ensure compliance with all relevant shipping, customs, and company procedures.
*Take ownership of individual job files, including responsibility for revenue generation and profitability (P&L).
*Maintain strong customer relationships through excellent communication and service delivery.
*Support the wider operations team as required.
Requirements*Minimum 2 years’ experience within Seafreight Imports or Seafreight Exports.
*Previous experience managing shipments from start to finish (cradle-to-grave).
*Strong understanding of international freight forwarding processes and documentation.
*Commercial awareness with experience managing job profitability and revenue.
*Excellent organisational and problem-solving skills.
*Strong communication skills and ability to build relationships with customers and suppliers.
*Ability to work effectively in a fast-paced freight forwarding environment.
What’s on Offer*Competitive salary package.
*Opportunity to join a respected and growing freight forwarding business.
*Supportive team environment with genuine opportunities for career development.
*Exposure to a varied and autonomous operational role with full ownership of shipments.