Full job descriptionTo provide professional, inbound telephone answering for a diverse range of clients.
Key Responsibilities and Tasks:
• Professionally handle inbound client calls and positively represent their brands.
• Promptly and efficiently taking and relaying messages to clients.
• Being a reliable team player with a helpful and positive attitude.
• Offering a warm phone presence, bringing your best self to work.
This is not an exhaustive list as there may be other duties, consistent with skills and experience, as
directed by the Team Manager or Chief Operating Officer.
Knowledge and Experience Requirements:
• Prior experience working in a contact centre or as a receptionist
• Minimum typing speed of 45 wpm
• Intermediate to advanced computer skills
• Experience with calendar or practice management software is highly regarded
• Initiative and problem-solving abilities
• Technical skills
• Attention to detail
• Accurate spelling