Parts & Dealer Support Specialist
other jobs ABL Recruitment
Added before 2 Days
- England,London,City of London
- Full Time, Permanent
- £40,000 - £50,000 per annum
Job Description:
Full job descriptionDo YOU speak Mandarin and have experience in PARTS OPERATIONS or ENGINEERING / AUTOMOTIVE SUPPLY CHAINS? Do you enjoy working with data, managing priorities and supporting dealer enquiries in a structured and professional manner? This role offers broad exposure across parts planning, inventory control and aftersales operations within a growing OEM-backed organisation.
My client is continuing to expand its UK aftersales and parts operation and is looking to appoint an OEM Dealer Support & Parts Planning Specialist to support the developing dealer network. This role sits at the centre of parts operations, balancing inventory planning, backorder management and day-to-day dealer support activity.
Salary: 40K - 50K - depending on experience and current salary, + benefits
Location: London
Work Style: 100% Office-based
Language: English & Mandarin
Key Responsibilities
*Analyse parts demand, sales trends, stock position and backorder data to support replenishment planning
*Prepare and manage purchase orders for spare parts, accessories and selected aftersales products
*Monitor stock coverage, identifying shortages, supply risks and slow-moving parts
*Support inventory performance reviews to balance availability and stock investment
*Manage daily backorder status and follow up overdue or high-impact supply issues
*Prioritise critical backorders based on vehicle-off-road cases and customer impact
*Provide clear updates on backorder position, recovery actions and expected supply timing
*Act as a key point of contact for dealer parts enquiries including availability, order status and system issues
*Liaise with internal teams across service, technical, warranty and finance to resolve dealer issues
*Maintain accurate parts data and support operational reporting and process improvement
What We’re Looking For
*Experience in automotive / heavy machinery parts operations, inventory planning, supply chain or aftersales support
*Understanding of parts replenishment, stock control and fulfilment processes
*Experience managing backorders or coordinating supply issues
*Strong communication skills with confidence dealing with dealer networks
*Analytical approach with high attention to detail
*Proficient in Microsoft Excel and other Microsoft Office tools
*Experience using SAP or other ERP or inventory systems desirable
*Ability to work independently in a fast-moving operational environment
My client is continuing to expand its UK aftersales and parts operation and is looking to appoint an OEM Dealer Support & Parts Planning Specialist to support the developing dealer network. This role sits at the centre of parts operations, balancing inventory planning, backorder management and day-to-day dealer support activity.
Salary: 40K - 50K - depending on experience and current salary, + benefits
Location: London
Work Style: 100% Office-based
Language: English & Mandarin
Key Responsibilities
*Analyse parts demand, sales trends, stock position and backorder data to support replenishment planning
*Prepare and manage purchase orders for spare parts, accessories and selected aftersales products
*Monitor stock coverage, identifying shortages, supply risks and slow-moving parts
*Support inventory performance reviews to balance availability and stock investment
*Manage daily backorder status and follow up overdue or high-impact supply issues
*Prioritise critical backorders based on vehicle-off-road cases and customer impact
*Provide clear updates on backorder position, recovery actions and expected supply timing
*Act as a key point of contact for dealer parts enquiries including availability, order status and system issues
*Liaise with internal teams across service, technical, warranty and finance to resolve dealer issues
*Maintain accurate parts data and support operational reporting and process improvement
What We’re Looking For
*Experience in automotive / heavy machinery parts operations, inventory planning, supply chain or aftersales support
*Understanding of parts replenishment, stock control and fulfilment processes
*Experience managing backorders or coordinating supply issues
*Strong communication skills with confidence dealing with dealer networks
*Analytical approach with high attention to detail
*Proficient in Microsoft Excel and other Microsoft Office tools
*Experience using SAP or other ERP or inventory systems desirable
*Ability to work independently in a fast-moving operational environment
Job number 3844892
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Company Details:
ABL Recruitment
Company size:
Industry:
ABL is a leading Recruitment Consultancy based in central London, predominantly focused on the recruitment of multilingual speakers across the UK and ...