Full job description We are looking for an organised and detail-oriented Administrator to join the team on a 10-month fixed-term maternity cover contract.
This is an excellent opportunity for someone who enjoys administration, process management and supporting colleagues and business partners to ensure a smooth customer journey. You’ll play a key role in validating deal submissions, supporting connection processes and helping maintain high standards of accuracy and service.
You will provide administrative support and process guidance while ensuring all activities are completed in line with company procedures and service level agreements.
Location: Burton upon Trent (Hybrid Working)
Salary: £26,500 per annum + 10% annual bonus (paid quarterly)
Contract: Fixed-Term Contract (10 Months - Maternity Cover)
Start Date: 13th July 2026
*10% annual bonus paid quarterly (following successful completion of a 1-month probation period)
*Hybrid working arrangement
*22 days annual leave plus Bank Holidays
*Free on-site parking
*Supportive and collaborative team environment
*Opportunity to gain valuable experience within a busy commercial operation
Key Responsibilities
*Carry out validation checks to ensure submissions are complete and accurate.
*Support connection processes by providing updates and guidance on required information and process steps.
*Assist colleagues and partners with administrative queries relating to submissions.
*Maintain accurate records, trackers and case updates across internal systems.
*Monitor deal progress and highlight outstanding actions or validation issues.
*Escalate complex, commercial, pricing or product-related queries to the appropriate team member.
*Ensure all information is recorded accurately and handled in line with company procedures and data requirements.
*Support workflow management by identifying and escalating blockers or exceptions.
*Complete documentation accurately and within agreed timescales.
*Work collaboratively with the wider team to deliver excellent service.
About You
*Has previous administration or customer support experience.
*Possesses excellent attention to detail and organisational skills.
*Is confident communicating with colleagues and external partners.
*Can manage multiple tasks and prioritise effectively.
*Has strong IT skills and is comfortable using business systems and Microsoft Office applications.
*Takes ownership of their work and maintains high levels of accuracy.
*Enjoys working as part of a team in a fast-paced environment.