Full job description Credit Controller - Office-Based - £30,000 - £35,000 per annum - Bracknell
About the Client
Our client is a well-established organisation who provide specialist consultancy, testing and technical services to a broad customer base. With a long-standing reputation in their field and a strong membership network, they are committed to delivering high-quality services while continually investing in research, development and industry best practice. Their culture is rooted in respect, integrity, and a commitment to excellence in everything they do.
About the Job
An exciting opportunity has become available for a Credit Controller to join a busy and supportive finance team. This position will play a key role in maintaining healthy cash flow, managing customer accounts and ensuring effective collection of outstanding payments, while supporting the wider finance function.
Duties will include:
* Managing a portfolio of customer accounts and maintaining accurate sales ledger records.
* Chasing overdue invoices through telephone, email and written correspondence.
* Working towards agreed collection targets and reducing aged debt balances.
* Investigating and resolving account queries in collaboration with customers and internal stakeholders.
* Posting and allocating incoming payments across customer accounts.
* Processing card transactions and ensuring all receipts are recorded correctly.
* Creating new customer accounts and updating existing account information.
* Maintaining accurate customer data within finance systems.
* Reconciling customer balances and resolving any discrepancies identified.
* Taking responsibility for day-to-day sales ledger activities and ensuring data accuracy.
* Supporting audit requirements by preparing and providing relevant documentation.
* Monitoring credit limits and assisting with credit control processes.
* Processing customer refunds in accordance with company procedures.
About the Successful Applicant
The ideal candidate will have previous experience within credit control, accounts receivable or sales ledger environments. You will demonstrate excellent communication skills, strong attention to detail and a proactive approach to problem-solving. Comfortable managing a busy workload, you will be confident building relationships with customers and colleagues and have experience working with finance systems.
What You Will Receive in Return
In return you will join a supportive and collaborative organisation. You will benefit from ongoing professional development, exposure to a varied finance role, long-term career prospects and the chance to work within a team-focused environment that values employee contribution and growth.