Full job description*£30,000 – £32,000
*Surbiton | Parking Onsite
*Monday – Friday, 8.30am – 4.30pm
*23 Days Holiday + Bank Holidays
This is a varied administration role where you will play a key part in supporting the customer journey from order confirmation through to delivery, ensuring all administration and order processing is completed accurately and efficiently.
Duties Include:
*Processing customer orders once signed contracts and deposits have been received
*Creating and maintaining accurate customer files and documentation
*Updating the internal system with confirmed customer details, surveys and signed approvals
*Ordering parts for service call requirements
*Coordinating and creating weekly delivery schedules
*Liaising daily with surveyors and handling incoming enquiries
*Managing and updating the system with delivery dates and project updates
*Supporting the wider office team with general administration duties
*Ensuring all customer information and orders are processed accurately and within deadlines
Candidate Requirements:
*Previous administration and order processing experience is essential
*Strong organisational skills with excellent attention to detail
*Confident and professional telephone manner
*Enjoys dealing with customers and providing a high level of service
*Able to work well within a team and manage a busy workload
*Computer literate with experience using internal systems/databases
*Well presented, reliable and punctual
Additional Information:
*Based in Surbiton
*Salary: £30,000 – £32,000 depending on experience
*Monday – Friday, 8.30am – 4.30pm
*23 days holiday + bank holidays
*Workplace pension
*Genuine opportunities for progression within the business