Full job descriptionAn exciting opportunity has arisen for a Credit Control Officer to join a well-established organisation based in London. This role plays a key part in supporting the finance function through effective debt recovery, billing, and accounts receivable processes, ensuring accurate financial records and timely collection of outstanding income.
Key Responsibilities:
*Manage day-to-day billing and debt recovery across multiple ledgers, ensuring accurate invoicing and timely collection of outstanding balances
* Maintain and manage the sales ledger, including account set-up, credit checks, and invoice distribution
* Proactively chase outstanding debt via phone, email, and written correspondence, maintaining clear audit trails
* Investigate and resolve non-payment queries, liaising with internal teams and external stakeholders to reach resolution
* Reconcile accounts and resolve discrepancies, ensuring accuracy across all records
* Support the management of complex funding streams, maintaining accurate data and updating records as required
* Assist with reporting on aged debt, highlighting risks and supporting decision-making across the finance team
* Monitor accounts to identify potential bad debt and escalate where appropriate
* Contribute to process improvements, ensuring compliance with internal policies and relevant regulations (e.g. data protection)
* Act as a key point of contact for finance queries, managing inboxes and responding promptly to stakeholders
* Provide support with wider finance processes, including reconciliations, reporting, and ad hoc duties as required
Ideal Candidate Profile:
*Previous experience in a Credit Control or Accounts Receivable role within a high-volume environment
*Strong understanding of debt recovery processes and sales ledger management
*Experience managing high-volume accounts and performing reconciliations
*Confident communicator with the ability to manage internal and external stakeholders effectively
*Strong attention to detail with excellent organisational skills
*Ability to work independently, prioritise workloads, and meet deadlines
*Proficient in Excel and finance systems
*Proactive, solutions-focused, and able to identify process improvements
*Immediately available or available at short notice
Location: NW London
Working Pattern: Hybrid, 1 day on-site
Hours: 35 hours per week
Length: 3 months, subject to further extension
Start Date: ASAP
Salary: £18 per hour