Full job descriptionAdministrator / Receptionist
Location: Tyneside
Salary: Up to £30,000 depending on skills and experience
Hours: Full time, 35 hours per week, Monday to Friday
We are recruiting for an organised and professional Centre Administrator / Receptionist to provide effective administration and front-of-house support at a busy centre in Tyneside, with wider support across regional sites in the North East.
This is a varied role suited to someone with excellent communication skills, strong attention to detail, and a confident, customer-facing approach.
The Role
As Centre Administrator / Receptionist, you will be responsible for providing general administrative support to the centre and wider team, while ensuring visitors and callers receive a professional and welcoming service.
Duties will include:
*Providing general administration support to centre staff
*Managing and maintaining timetabling systems
*Booking workshops, classrooms and meeting rooms across regional sites
*Answering incoming telephone calls promptly and professionally
*Welcoming visitors to the centre and ensuring their requirements are met
*Maintaining a safe and secure centre environment in line with policies
*Handling incoming and outgoing post as required
*Managing exam bookings, including rooming and invigilator arrangements
*Assisting with centre diaries, stationery and stock administration
*Opening and closing the centre when required
*Keeping tracking documents up to date
*Carrying out invoicing and raising purchase orders
*Supporting centre managers with additional duties as needed
The Candidate
The successful candidate will have:
*GCSE Maths and English, grade A-C or equivalent
*Good IT skills
*Strong organisational skills
*A professional telephone manner
*Good customer-facing skills
*A proactive and flexible approach to work
Previous administration experience would be advantageous, although candidates with strong transferable skills will also be considered.
Benefits
*25 days’ annual leave plus bank holidays
*Additional leave for long service
*Christmas shutdown
*Generous pension scheme with matched contributions and additional employer top-up
*Life assurance
*Occupational sick pay
*Optional private healthcare after probation
*Free annual health check after three years
*Gym membership discount scheme
*Cycle-to-work scheme
*Employee Assistance Programme for you and your family
*CPD support, including funding for professional qualifications
*Ongoing training and paid professional memberships
*Corporate wear allowance
*Retail discounts
*Season ticket loans
This is an excellent opportunity to join a supportive organisation offering a varied role, strong benefits package, and ongoing development.
Safeguarding
The successful candidate will be required to complete an Enhanced DBS check.