Part Time Order processors
  • England,South East,Kent
  • Part Time, Temporary
  • £13 per hour
Job Description:
Full job descriptionPart Time Patient Coordinator (Maternity Cover)*Location: Sittingbourne (Full-time onsite)

*Pay Rate: £13.00 per hour

*Hours: Monday to Friday (6:00 PM - 9:00 PM) + every other Saturday (9:00 AM - 1:00 PM)

*Contract: Maternity Cover

*Start Date: ASAP

About the RoleAre you looking for a rewarding role where you can make a genuine difference to people’s lives every single day?
Our client is a leading manufacturer of specialist medical food and equipment for enterally (tube) fed patients. Their dedicated Hospital2Home (H2H) service supports patients transitioning from the hospital back into their own homes.
As a Patient Coordinator, you will be the friendly, frontline face of the H2H service. Working out of a modern, vibrant, open-plan office in Sittingbourne, you will handle patient deliveries, resolve queries, and work alongside a dedicated nursing service to ensure these patients receive the highest standard of care and comfort.
Key Responsibilities:*Patient Onboarding: Welcome new patients or carers to the H2H service in a warm, empathetic, and professional manner, verifying all healthcare details.

*Delivery Coordination: Efficiently arrange and schedule patient deliveries via telephone and email.

*Stakeholder Liaison: Act as a key point of contact for healthcare professionals, internal teams, and GP surgeries.

*Administration & Compliance: Process chemist orders, manage prescription collections, and meticulously log all communications on the internal database.

*Query Resolution: Answer and resolve patient and stakeholder inquiries proactively.

What We Are Looking For:*The Right Attitude: You are naturally patient, caring, understanding, and deeply empathetic.

*Experience: Previous experience in a busy, fast-paced customer service environment.

*Communication: A professional, confident telephone manner and excellent written communication skills.

*Tech Savvy: Competent IT skills with the ability to learn new internal database systems quickly.

*Organization: The ability to prioritize your workload, multitask, and stay calm under pressure.

What’s in it for you?You will be joining a highly supportive, friendly team environment and will undergo a comprehensive training program overseen by a dedicated team trainer to ensure you succeed.
Ready to make a difference? Apply today for an immediate review!
Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Job number 3847938

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Randstad Delivery (GBS)
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