Full job descriptionGeneral Manager


Location: Ashford
Contract: Interim
Pay: £16 per hour
Hours: 30 hours per week
4 Months Employment
Role Overview
HRGO Recruitment is seeking an experienced Interim General Manager for a community-based organisation in Ashford. This interim role provides a steady, reliable presence to ensure the centre operates smoothly during a period of transition.


The successful candidate will oversee day-to-day operations, maintain compliance and safety standards, support staff wellbeing, and ensure key community services continue to operate reliably within existing opening hours.


Key Responsibilities


Keeping the Centre Running Smoothly


* Provide day-to-day oversight of all centre operations
* Ensure a welcoming, calm, and safe environment for staff, volunteers, and visitors
* Manage and maintain consistent room hire processes, responding efficiently to enquiries
* Maintain clear communication across the team and act as a steady leadership presence on site


Ensuring Community Services Operate Reliably


* Support teams and volunteers to deliver services consistently within current opening hours
* Ensure services have the resources, equipment, and support required to operate safely
* Troubleshoot day-to-day operational issues to prevent disruption to service users
* Ensure compliance with food safety, safeguarding, and health & safety standards


Compliance, Safety & Risk Management


* Maintain up-to-date compliance checks including health & safety, fire safety, safeguarding, and GDPR
* Keep accurate logs, reports, and risk assessments
* Follow incident reporting procedures and implement corrective actions
* Liaise with contractors and ensure safe working practices


Staff and Volunteer Support


* Provide supportive and approachable leadership to staff and volunteers
* Promote wellbeing, fairness, and manageable workloads
* Assist with rotas, inductions, basic HR processes, and team communication
* Encourage a positive and inclusive culture


Facilities & Building Oversight


* Ensure the building remains clean, safe, and well maintained
* Respond promptly to facilities issues and coordinate necessary repairs
* Maintain stock levels of supplies and ensure equipment remains operational
* Oversee site security, access control, and general building checks


Ideal Candidate Will Be


* Calm, steady, and practical in their approach
* Experienced in leading or supporting small teams
* Knowledgeable in health & safety and compliance responsibilities
* Highly organised, reliable, and capable of working independently
* Confident in problem-solving and managing operational challenges


Desirable


* Experience within a community or charity environment
* Familiar with room-hire systems and community service delivery
* Experience supporting food projects or volunteer-led programmes


Immediate start available for the right candidate.
Please contact HRGO Recruitment - Ashford Branch for more information or to apply.