Rental controller
  • England,East of England,Bedfordshire
  • Full Time, Permanent
  • £28,000 per annum
Job Description:
Full job descriptionRental Administrator


Salary: £28,000


We are looking for a Rental Controller / Administrator to support and facilitate our truck & trailer hire operations, which includes curtain siders, box trailers, double deckers and more.
Required Skills:
*Must have a current driving license
*A good telephone manner
*Good attention to detail
*Ability to work under pressure
*The right "Can do" attitude
*Must be a team player.
*A good knowledge in IT
Key Responsibilities
*Answering phones and taking rental bookings
*Making sure all compliance and rental agreements processed and sent to customers where applicable
*Chasing and obtaining weekly rental purchase order numbers
*Entering data on our internal billing platform ahead of accounts import
*Processing de-hire damage and following customer SLA’s where applicable
*Working closely with the rental team and reporting to the rental manager
*To work in conjunction with the Operations team, to ensure short term hire vehicles are road worthy and compliant, and a "ready to rent" approach is maintained at all times
*Ensure customer Motor Insurance/Operators License all updated on a FOX on a daily basis
*Ensure that upon delivery of all rental vehicles the necessary paperwork is delivered, and returned in a timely and professional manner.
*Prepare for all financial audits in a timely manner
*Clear and concise communication regarding vehicle movements, making certain that all relevant departments are aware of vehicle deliveries/collections.
*Daily completion/audit of the yard list and other yards (minimum once a week)
*To inform/escalate any rental issues to Group Operations Manager, to find a solution and resolve
*Sending compliance documents to customers upon request – ensure documents are checked and dated correctly before submission
*Assisting & Supporting management staff with further jobs as and when required i.e. checking trailers in and out to back up the rental manager
Reports Directly To: Group Operations Manager / Managing Director
Salary: £28,000
Hours of work: Monday – Friday 08:00 – 17:30. Plus 1 in 5 Saturdays.
Holiday: 20 days holiday plus all bank holidays.
Loyalty Bonus: After 2 years of service (1 day additional holiday and up to an extra 5 days after 7 years).


Apply Now
Job number 3851774

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Company Details:
Buchan and London Recruitment Ltd
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