Full job descriptionService Advisor / Service Receptionist
Salary: £33,500 Basic | OTE £40,500 + Overtime
Location: Stockport
Richard Abson Group are working with a well-established dealership in Stockport to recruit an experienced Service Advisor / Service Receptionist.
This is a fantastic opportunity to join a reputable and forward-thinking dealership offering excellent career progression, ongoing support, and industry-leading training—especially as the automotive sector continues to evolve into hybrid and electric vehicles.
The site is extremely well-supported with a strong aftersales team already in place, ensuring excellent workshop capacity and a collaborative working environment.
The Role:
As a Service Advisor / Service Receptionist, you will:
*Act as the first point of contact for customers, delivering outstanding service
*Handle customer enquiries and provide information on vehicle servicing and repairs
*Keep customers updated on vehicle progress throughout the day
*Promote and sell service plans and additional products
*Ensure a consistently high level of customer satisfaction
About You:
*Minimum 1 year’s experience in a similar Service Advisor / Service Receptionist role (main dealer experience preferred)
*Strong customer service and communication skills
*Sales-focused with the ability to upsell effectively
*Experience with Kerridge and 1Link would be advantageous
Salary & Benefits:
*£33,500 basic salary
*Realistic OTE of £40,500
*Overtime paid at time and a half
*Monday to Friday working pattern 8am-5pm every 2 days then the 3rd day is 9am-6pm
*1 in 3 Saturday mornings, paid at overtime
*Excellent training and career development opportunities
*Opportunity to join a successful and growing dealership group
Join a supportive and professional aftersales team where your contribution is valued and rewarded.
Apply now or contact Jake Jones at Richard Abson Group for more information.